Dealership Experience
19 yrs, 7 mos
Industry Experience
25 yrs, 6 mos
478 Reviews
Write a Review478 Reviews of Susan Nolis
May 24, 2024
Inefficient place. Rude staff. Brought my car in due to recommendation from other hillside Honda express location stating there was an oil leak. Brought my car in at ap Rude staff. Brought my car in due to recommendation from other hillside Honda express location stating there was an oil leak. Brought my car in at appointment time and was told around 5pm same day that they were backed up and could not get to my vehicle, will be checked following day. What’s the point of an appointment then? Following day I receive a call from Mike stating there was no oil leak, which is good news. Was told to go to driveway to receive vehicle, took them 15 mins to bring my car out. Only reason why I come here is because it’s close to where I live. Good customer service doesn’t exist here, they’re too busy to keep up with demand and as a result poor workmanship, poor waiting times, inefficiency at an all time high. More
Other Employees Tagged: Henry Peterson
May 21, 2024
the most unprofessional dealership around. Not the slightest bit interested in customer service service department is a joke - wait wait wait Not the slightest bit interested in customer service service department is a joke - wait wait wait More
Other Employees Tagged: Mario Polanco, Henry Peterson, Carlos Gomez, Ray Zaman
April 25, 2024
Very satisfied with the service provided. To provide better service needed to keep the customer updated with the progress of the repair needed and don’t wait for the customer to call to know To provide better service needed to keep the customer updated with the progress of the repair needed and don’t wait for the customer to call to know what happening. More
Other Employees Tagged: Henry Peterson
January 20, 2024
Very knowledgeable, helpful, experienced and excellent customer service and all the works...... Had everything I came for in time and perfectly done. customer service and all the works...... Had everything I came for in time and perfectly done. More
Other Employees Tagged: Henry Peterson , Mike Macron
January 10, 2024
Stuff are very helpful. easy to contact, they did good job. colse to my house easy to contact, they did good job. colse to my house More
Other Employees Tagged: Henry Peterson
January 05, 2024
Sales people are knowledgeable and professional, and no waiting time and variety of selection and excellent work. Thank you all. waiting time and variety of selection and excellent work. Thank you all. More
Other Employees Tagged: Henry Peterson
November 13, 2023
Took my vehicle to be repaired ; everyone was helpful but the vehicle still has problems that were supposed to have been fixed . They have asked me to return the vehicle to the shop . I will see how this goe the vehicle still has problems that were supposed to have been fixed . They have asked me to return the vehicle to the shop . I will see how this goes . More
Other Employees Tagged: Mike
November 02, 2023
Always a pleasure dealing with Hillside Honda. The Service Advisor was very professional and the work on my Honda was satisfying. The Service Advisor was very professional and the work on my Honda was satisfying. More
Other Employees Tagged: Henry Peterson
October 31, 2023
Great service and helpful staff. They gave me a detailed explanation of work peformed and future maintanance required. They gave me a detailed explanation of work peformed and future maintanance required. More
Other Employees Tagged: Henry Peterson