Susan Coolen

This is the 2nd car I’ve purchased from Annapolis Subaru. Our families 5th. Susan, Tom & William got my payment & interest rate down due to hard times with my credit score. The car was a very solid Africa ca Our families 5th. Susan, Tom & William got my payment & interest rate down due to hard times with my credit score. The car was a very solid Africa car and they held it for me for two weeks till I got everything in order. I recommend this team to anyone. Thank you for always supporting us in our purchases. More

by Lauren Bowen Verified Customer Verified Customer

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The dealership and Susan were knowledgeable, nice, understanding and respectful. I started looking in 2024, when circumstances changed due to work Susan still kept in touch without pressure. Now, 202 understanding and respectful. I started looking in 2024, when circumstances changed due to work Susan still kept in touch without pressure. Now, 2026, I’m able to purchase my new vehicle, I brought my dogs with me. Everyone treated both pups so well, my girl (Ember) wanted to stay with them. More

by cb0599 Verified Customer Verified Customer

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Susan was very patient, knowledgeable, an explained everything. There was no pressure. The whole staff was very warm and welcoming. Thanks for the good experience. everything. There was no pressure. The whole staff was very warm and welcoming. Thanks for the good experience. More

by pjmyers Verified Customer Verified Customer

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No pressure sales team. Helpful and responsive to our needs. Second time using them - highly recommend Helpful and responsive to our needs. Second time using them - highly recommend More

by jgroves4ward2 Verified Customer Verified Customer

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Susan is the best! She made things as easy as could be. I knew what I was looking for and she facilitated perfectly. She made things as easy as could be. I knew what I was looking for and she facilitated perfectly. More

by mgbaldwin79 Verified Customer Verified Customer

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Susan and the manager worked with me to make it possible to buy a terrific Forrester hybrid at 0% interest! Thanks so much. to buy a terrific Forrester hybrid at 0% interest! Thanks so much. More

by j.awood33 Verified Customer Verified Customer

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Annapolis has done wonderful for our family for years and 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! More

by overbylees Verified Customer Verified Customer

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Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser vehicle I was interested in purchasing. Thank you very much. Gary Houser More

by ghouser55 Verified Customer Verified Customer

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Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best car buying experience by far in 40 years. Grateful. Thankyou More

by lesaeser Verified Customer Verified Customer

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Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. Susan did a wonderful job and really explained everything perfect for us. More

by apsantos6464@gmail.com Verified Customer Verified Customer

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