

Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Languages Spoken
English
313 Reviews
Write a Review313 Reviews of Susan Coolen
April 13, 2025
The best ever for both, which is why this is my 4th Subaru since 2017 I have purchased. Subaru since 2017 I have purchased. More
Other Employees Tagged: Frank Ferrogine, Marissa Leach
April 02, 2025
Everyone knows buying a car can be stressful and a long process. With Susan, not only is she personable, but this the second car we have bought from her. And she manages to keep you updated, but as painles process. With Susan, not only is she personable, but this the second car we have bought from her. And she manages to keep you updated, but as painless as possible. I will use her again in three years. More
Other Employees Tagged: William Hoyt
March 26, 2025
She made the process easy and efficient. We spent about three hours start to finish getting our new Outback. What was an arduous process in years past was actually very pleasant. We apprecia We spent about three hours start to finish getting our new Outback. What was an arduous process in years past was actually very pleasant. We appreciated her no nonsense approach. This is our fourth Subaru and we are very pleased with the car and the purchase experience. Thank you Susan. More
March 14, 2025
Susan Coolen was recommended by a friend. Susan was great; the whole car purchase experience was wonderful. Susan was great; the whole car purchase experience was wonderful. More
Other Employees Tagged: William Hoyt
March 12, 2025
The dealership was recommended by an expert in the field. We drove from the r Shenandoah Valley specifically to use this dealership. Susan was great and met by zoom before our trip to set up the vehicle. It We drove from the r Shenandoah Valley specifically to use this dealership. Susan was great and met by zoom before our trip to set up the vehicle. It was a wonderful experience and I love my new blue outback wilderness! More
Other Employees Tagged: Marissa Leach
March 05, 2025
By far the best car buying experience of my life! Susan was amazing! She took time to listen to what I wanted and boy did she deliver. Susan was amazing! She took time to listen to what I wanted and boy did she deliver. More
Other Employees Tagged: William Hoyt
March 03, 2025
Susan made my purchase experience smooth and enjoyable. All around excellent customer service at Annapolis Subaru. All around excellent customer service at Annapolis Subaru. More
Other Employees Tagged: Marissa Leach
February 16, 2025
Susan Coolen was awesome. She was knowledgeable, friendly, and helpful. I was in and out in less than two hours which for me was amazing. The dealership was running like a She was knowledgeable, friendly, and helpful. I was in and out in less than two hours which for me was amazing. The dealership was running like a well-oiled machine with the financing and document signing processes. More
Other Employees Tagged: William Hoyt