Susan Coolen
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Languages Spoken
English
272 Reviews
Write a Review272 Reviews of Susan Coolen
September 22, 2024
I would highly recommend Annapolis subaru to anyone. Susan gave us very a good deal on our new Ascent and Marisa the finance officer was great.would definitely buy from them again. Susan gave us very a good deal on our new Ascent and Marisa the finance officer was great.would definitely buy from them again. More
Other Employees Tagged: Marissa Leach
September 22, 2024
My buying experience at Annapolis Subaru was wonderful! Their sales staff was upfront, no bait and switch agendas, and very knowledgeable! Susan Coolen, my Sales Representative displayed alot of integrit Their sales staff was upfront, no bait and switch agendas, and very knowledgeable! Susan Coolen, my Sales Representative displayed alot of integrity. More
Other Employees Tagged: Marissa Leach, Daryl Fischer, William Hoyt
September 18, 2024
Pleasant and well informed staff. Very efficient with paperwork. Would highly recommend them to other buyers. Very efficient with paperwork. Would highly recommend them to other buyers. More
Other Employees Tagged: William Hoyt
September 15, 2024
They were Welcoming, friendly, and offered quick service! Patient with me through the processes. Thanks! Patient with me through the processes. Thanks! More
Other Employees Tagged: Andre Gayle, William Hoyt
September 13, 2024
Susan Coolen was extremely knowledgeable concerning the Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our e Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our experience has been a very good one and I highly recommend them. More
Other Employees Tagged: Billy Sadtler, Andre Gayle
September 04, 2024
We leased a Subaru in Colorado & found that team in Colorado was much more prepared for us when we came to finish the purchase as they had all the paperwork ready for us to sign.. We did the same appr Colorado was much more prepared for us when we came to finish the purchase as they had all the paperwork ready for us to sign.. We did the same approach with the Annapolis dealership where we made an appointment the next day to come into sign the lease paperwork. The difference was it took them over 1.5 hours before they even started the paperwork for us to sign. I found that a bit frustrating and not the great customer service we received in Colorado. More
Other Employees Tagged: Marissa Leach
September 04, 2024
Everyone was pleasant and Susan Was excellent! We weren't pushed and were given the bottom line quickly and efficiently which was refreshing. Would definitely use Subaru again! Thanks Susan We weren't pushed and were given the bottom line quickly and efficiently which was refreshing. Would definitely use Subaru again! Thanks Susan More
Other Employees Tagged: Marissa Leach
August 29, 2024
I couldn't have asked for a better sales agent than Susan Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for ha Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for having the requested accessories installed before driving the car off the lot, saving me time from having to return and wait at a later time. More
Other Employees Tagged: Marissa Leach
August 09, 2024
This was my first Subaru purchase and I couldn't be happier with the Annapolis Subaru experience. happier with the Annapolis Subaru experience. More
Other Employees Tagged: Marissa Leach