Susan Coolen
Susan Coolen at Annapolis Subaru
Refer Me

Susan Coolen

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
272 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

English English

5.0

272 Reviews

Write a Review

272 Reviews of Susan Coolen

September 22, 2024

Dealership Rating
Employee Rating

I would highly recommend Annapolis subaru to anyone. Susan gave us very a good deal on our new Ascent and Marisa the finance officer was great.would definitely buy from them again. More

by twaldridge.tw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

September 22, 2024

Dealership Rating
Employee Rating

My buying experience at Annapolis Subaru was wonderful! Their sales staff was upfront, no bait and switch agendas, and very knowledgeable! Susan Coolen, my Sales Representative displayed alot of integrit More

by howardawac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 21, 2024

Dealership Rating
Employee Rating

Great service from my seller and Anapolis Subaru. Would hightly recommend them. Professionsal and pleasant. More

by susanmschumpert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2024

Dealership Rating
Employee Rating

Pleasant and well informed staff. Very efficient with paperwork. Would highly recommend them to other buyers. More

by susanmschumpert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Hoyt

September 15, 2024

Dealership Rating
Employee Rating

They were Welcoming, friendly, and offered quick service! Patient with me through the processes. Thanks! More

by ommonroe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Gayle, William Hoyt

September 13, 2024

Dealership Rating
Employee Rating

Susan Coolen was extremely knowledgeable concerning the Crosstrek I was interested in. I also found her and everyone at the Annapolis Subaru dealership to be extremely friendly, helpful and honest. Our e More

by cath7581
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Billy Sadtler, Andre Gayle

September 04, 2024

Dealership Rating
Employee Rating

We leased a Subaru in Colorado & found that team in Colorado was much more prepared for us when we came to finish the purchase as they had all the paperwork ready for us to sign.. We did the same appr More

by dcinmca60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

September 04, 2024

Dealership Rating
Employee Rating

Everyone was pleasant and Susan Was excellent! We weren't pushed and were given the bottom line quickly and efficiently which was refreshing. Would definitely use Subaru again! Thanks Susan More

by love4bradchase9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

August 29, 2024

Dealership Rating
Employee Rating

I couldn't have asked for a better sales agent than Susan Coolen. She made sure to find the car I wanted and kept me updated on status of arrival to the dealership. And she even worked out the process for ha More

by kathytrekal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

August 09, 2024

Dealership Rating
Employee Rating

This was my first Subaru purchase and I couldn't be happier with the Annapolis Subaru experience. More

by jackielynnchandler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

1
...