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Susan Barrett
Susan Barrett
Internet Sales Consultant
Precision Acura of Princeton
3001 US Highway 1
Lawrenceville, NJ 08648
50 Reviews
After 10 years on Wall Street with Morgan Stanley, I have come to know what outstanding customer service is all about. I bring that experience here in our Business Development Center and love what I do. Precision Acura of Princeton is an awesome company and their commitment to a solid work ethic is a cornerstone to their amazing success.
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50 Reviews of Susan Barrett
May 30, 2025
Terrible dealership. Trying to switch and bait us. Left with a car and denied paperwork they kept our trade with no official paperwork and sent us out on a Friday night b Trying to switch and bait us. Left with a car and denied paperwork they kept our trade with no official paperwork and sent us out on a Friday night because their finance director had to leave for whatever it was and couldn't figure out how to use their system to get to the numbers we originally agreed on. They tried telling us tax wasn't included when we asked for an all in price before lining up the deal i had already had another dealer ready to sell for the same price but they were much further away from us. In the end i got the car I wanted from the other dealer and didn't even need to use my trade in and made out $251 more then I would have buying from precision. This was not the first time I had a terrible experience at this dealership. 6-7 years ago they discriminated against me because I looked young and they didn't think I could buy a car and basically a different sales rep kicked me out the store and wouldn't appraise my car. Left a bad review and the GSM reached out and got things in order and we ended up making a deal back then. But after this experience I would never recommend anyone buying from here. I have reported this dealership to Acura for bait and switch tactics. More
by palak.shah
Verified CustomerOther Employees Tagged: Allan Sebar, Rodrigo Arrieta, Joe Zuccari, Eric Sebar , Ryan finance director should be fired for denying paperwork and trying to bait and switch us.
April 04, 2025
Dealership and my salesman Rodrigo and his team went above and beyond to get the deal done on the car that I really wanted and I am very grateful for that. Would recommend to family and friends and will above and beyond to get the deal done on the car that I really wanted and I am very grateful for that. Would recommend to family and friends and will be coming back. More
by Homeworknatalia12
Other Employees Tagged: Rodrigo Arrieta, Eric Sebar
December 31, 2024
It was a pleasure buying my RDX through Precision Acura. From the initial phone call with Susan, the internet specialist to Rodrigo, our salesman to Ryan the finance manager. We were treated with professi From the initial phone call with Susan, the internet specialist to Rodrigo, our salesman to Ryan the finance manager. We were treated with professionalism and personal attention. Very considerate of our time. Thank you again to all! More
by mtd92
Other Employees Tagged: Rodrigo Arrieta , Ryan
July 16, 2024
Like always, it has been a great experience and excellent service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ra service provided by the Precision Acura of Princeton, NJ. I appreciate support by the Steve Matthews, and Mike Mealey, and special thanks to Rajiv Ramnarine. More
by Dr. Ahmed
Other Employees Tagged: Rajiv Ramnarine , Steve Matthews and Mike Mealey
April 20, 2024
Great experience this is the second Acura I have gotten both times it has been excellent both times it has been excellent More
by mcosentino0
Other Employees Tagged: Ahmed Heba, Rajiv Ramnarine, Allan Sebar, Eric Sebar
April 12, 2024
Just a great experience. Kevin and Susan made the buying experience painless. I would definitely refer my friends and family to them. Kevin and Susan made the buying experience painless. I would definitely refer my friends and family to them. More
by henrypozo99
Other Employees Tagged: Kevin Velasquez, Eric Sebar
April 11, 2024
My recent service experience with Precision Acura of Princeton was awesome! I would recommend this service center to anyone. Princeton was awesome! I would recommend this service center to anyone. More
by shawn.watson
Other Employees Tagged: Allan Sebar, Gus Chalak
March 29, 2024
This was fourth car purchased here. Always a good experience. Very professional in every way. Always a good experience. Very professional in every way. More
by PATRICIAACULLEN
Other Employees Tagged: Ahmed Heba, Joe Zuccari, Greg Martinetti
October 31, 2023
Pleasure working with Gus and Susan. Smooth transaction. Came from out of town and everyone was very accommodating to my travel schedule. Smooth transaction. Came from out of town and everyone was very accommodating to my travel schedule. More
by ROBHALL
Other Employees Tagged: Gus Chalak
September 20, 2023
The price is only good reason why the got 2 stars from me. After i sent them my down payment, no one called me back to confirm that they have received my money. Also, they forgot to put the temporary lice me. After i sent them my down payment, no one called me back to confirm that they have received my money. Also, they forgot to put the temporary license plate on my car. And one last thing, no one is this dealership say “hey , congratulations on ur new car and thank you for letting us earn ur business “ . I surely believe every dealerships have to congrast there customers. More
by TUNGHA7
Other Employees Tagged: Joe Zuccari, Eric Sebar
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