Sundae Henderson

This has to be the worst experience I've ever had with a service. I purchased a Jeep wrangler from this location on 10/23/24. My sales rep SUNDAE was amazing but service dept is Lazy and tells lies all the service. I purchased a Jeep wrangler from this location on 10/23/24. My sales rep SUNDAE was amazing but service dept is Lazy and tells lies all the time. Since the 1st week I had my wrangler I had some concerns about the suspension of the vehicle I was getting some weird wobbling while on the highway took it in they couldn't figure the out the problem. As the problem started to persist I've probably been to their service department about 3 times one time they had my car for 3 entire days no progress! I took a video of the issues I was having service tells me it's brakes but not once looked at the vehicle again. Now service has had my vehicle since 1/14/25 they figured the problem was struts and some sort of stabilizer however now I have to use my extended warranty and pay my $500 deductible for something I've been complaining about since the 1 week after purchasing the vehicle. Now at this point it's 1/22/2025 I have really no updates on the "parts" they had to order! They NEVER answer the phone! I have to get updates from my Salesperson when it's not even her job to do that! I DO NOT recommend this service department! They lie especially when you are a woman, and they are super lazy! My advisor Ryan was great!! That's it's that's all! I'm super pissed and I will be getting someone else involved! More

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Sundae Henderson Is the bomb I walked in the same day to purchase my new 2021 Honda CR-V great top notch customer service and everything went really smooth she was very helpful way before I even had the opp purchase my new 2021 Honda CR-V great top notch customer service and everything went really smooth she was very helpful way before I even had the opportunity to meet her. The dealership is also nice and clean and everyone seemed pretty friendly. I would definitely give 5 Stars with 5 being the highest. And now my fiance is about to purchase his other vehicle from here. I recommend anyone who's looking for not just a nice ride but good quality More

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Friendly, patient, willing to work with us, they respect loyalty. Worked with us as we went back & forth between vehicles & cost. Gave us a very fair deal loyalty. Worked with us as we went back & forth between vehicles & cost. Gave us a very fair deal More

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Awesome experience! Ask for Sundae or Ed when you go, you won't regret it. Superb service. I would definitely recommend this dealership to anyone. Ask for Sundae or Ed when you go, you won't regret it. Superb service. I would definitely recommend this dealership to anyone. More

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Ed Sanders worked with me to get my dream car! He is a committed and dedicated employee I was very impressed by his attention and professionalism! Would definitely recommend him to anyone! He is a committed and dedicated employee I was very impressed by his attention and professionalism! Would definitely recommend him to anyone! More

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Sundae Henderson is an amazing sales agent(angel)! She is very perceptive and attentive. She pays attention to you and details. Her main focus is to make sure "You're Happy " and understand! She's not She is very perceptive and attentive. She pays attention to you and details. Her main focus is to make sure "You're Happy " and understand! She's not pushy but when you connect with the customer and understand their desires you don't have to be! Thank you, "Sundae Henderson" ❤ More

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Very friendly, knowledgeable and no games when it came to.the advertised price of car. to.the advertised price of car. More

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Fast and simple. Sundae answered all my questions. I have no complaints. Fast and easy. Sundae answered all my questions. I have no complaints. Fast and easy. More

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By far the best car buying experience! Was treated like family from the beginning of the car buying experience until purchasing the vehicle! Was treated like family from the beginning of the car buying experience until purchasing the vehicle! More

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Highly recommend going to see Sundae Henderson to buy your next car or truck, she's the best your next car or truck, she's the best More

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