Sue Zurica

I purchased a vehicle from Toms River VW in Aug. 2024, including the Volkswagen Drive Easy Protection Plan. I cancelled the VSP on 10/24/2024, and received email and letter confirmations from VW Dri 2024, including the Volkswagen Drive Easy Protection Plan. I cancelled the VSP on 10/24/2024, and received email and letter confirmations from VW Drive Easy Program administrator. VW Drive Easy sent confirmation to Toms River VW of refund in the amount of $2,094.78 - which was supposed to be sent to me. Toms River VW REFUSES to return the refund to me!!! The manager, Huey Cengiz, Controller, Finance Manager and office staff have all been informed by VW and myself, but they refuse to return calls or emails. VW Toms River is holding my VW Drive Easy Protection Plan refund and refuses to pay me and refuses to address the issue. Additionally when i was waiting for prep and pickup Mr. Cengiz convinced me to finance the vehicle, I planed to pay in full, so the dealership can receiver payment from Valley National Bank. Mr. Cengiz assured me that I could pay the vehicle off with no harm to me and Toms River VW could receive more funds. I reluctantly agreed. Don’t do business with this dealership. I made a big mistake trusting Mr. Cengiz and fell into Toms River VW’s trap. Good luck with your search for a vehicle. More

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I want to make sure to leave a review in all places I can for this place. My Tiguan that I got from here is leaking water inside. It’s a brand new car however the appointment time that a lady gave me is on for this place. My Tiguan that I got from here is leaking water inside. It’s a brand new car however the appointment time that a lady gave me is on September 12th. It’s moldy it started to smell and nobody gives a xxxx at the dealership More

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