Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 21

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

March 29, 2021

Dealership Rating
Employee Rating

As always my experience was positive. I was treated professionally and welcoming. Sue Kelly is a asset to Lia Honda. Also the waiting area is clean and comfortable. More

by Yeisha4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

March 22, 2021

Dealership Rating
Employee Rating

Went into Lia Honda for a recall jobI was in and out in Went into Lia Honda for a recall job I was in and out in under an hour Everyone was polite and professional. Although this was a recall job, I would More

by rsparkdepass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'donnell, Don Mayer, Jared Stoutenburg , Debbie Gambino

March 16, 2021

Dealership Rating
Employee Rating

As always sue Kelly and the service team did a great job. It’s like family when you arrive. It seems like I no sooner sat down in the waiting room and sue came an let me know by car was finished. It had also More

by Hondaman
Recommend Dealer
Yes

Other Employees Tagged: Debbie Gambino

March 14, 2021

Dealership Rating
Employee Rating

Jarad Stoutenburg from Lia Honda in Kingston was prompt, courteous, and knowledgeable. He was professional and took the time to research the issue! Problem solved! More

by pattykorealestate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg

March 05, 2021

Dealership Rating
Employee Rating

My first service visit for new HRV. Sue Kelly's professionalism and competence made this my best experience ever having a vehicle serviced. I've been recommending Lia service and sales to friends More

by bbigler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Lia Honda of Kingston responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

March 05, 2021

Dealership Rating
Employee Rating

I was very pleased with the service I received from Robert Munson this past week and he has restored my faith in Lia Honda. After my last visit, I was checking out having my service done by other Hond More

by wackypat98
Recommend Dealer
Yes
Mar 05, 2021

Lia Honda of Kingston responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

February 23, 2021

Dealership Rating
Employee Rating

Robert Munson was really helpful and a pleasure to deal with. We've had our Honda for a lot of years and always had it serviced here. More

by thefessor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munson

Mar 11, 2021

Lia Honda of Kingston responded

Thank you for your time and for your loyalty to Lia Honda of Kingston over the years. We are delighted to hear that Robert provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

February 19, 2021

Dealership Rating
Employee Rating

I enjoyed my service at Lia Honda. Susan Kelly has always been so helpful whenever I take my car in for service. She is honest and helpful. Not just her but the rest of the service staff always seem friendly More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Lia Honda of Kingston responded

Steve, thank you for your time and for your loyalty to Lia Honda of Kingston. We are delighted to hear that Sue has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

February 17, 2021

Dealership Rating
Employee Rating

This was my first visit to the service department at Lia Honda. My service representative was Sue Kelly and I was very pleased with the attention she gave me. She was friendly and courteous and was able to More

by jfeinberg325
Recommend Dealer
Yes
Feb 22, 2021

Lia Honda of Kingston responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Sue on your first visit! Please let us know if we can help you again in the future.

February 17, 2021

Dealership Rating
Employee Rating

Sue Kelly, who heads the team at Lia Honda of Kingston, New York, has helped me to keep my 2004 Honda Element in tip top condition. Besides being incredibly kind and helpful, Sue and the staff are knowled More

by Gail Ann D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 22, 2021

Lia Honda of Kingston responded

Gail Ann, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 16 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Sue make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

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