Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 2

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

July 01, 2025

Dealership Rating
Employee Rating

I bought my car in 2019, and I have been coming every year for service which is absolutely excellent and I have delt with sue Kelly every time. I want to say she is one in a million person, she looks li More

by guerensans62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Lia Honda of Kingston responded

Thank you for recognizing Sue's excellence by sharing your 5-star review! We're sure she'll be honored by your thoughtful words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you.

May 31, 2025

Dealership Rating
Employee Rating

Susan Kelly was the best! She got me right in for my appointment, told me exactly how long it would take. I went to wait and they were done 45 minutes earlier than when she to More

by Richard.tori24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Lia Honda of Kingston responded

Thanks so much, Richard! We're delighted the value of Susan's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

May 21, 2025

Dealership Rating
Employee Rating

Susan Kelly was very helpful and made sure I got what needed to be done, very accurate on my waiting time also,made my visit more pleasant More

by Bullockkelly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Lia Honda of Kingston responded

We're glad Susan made your day a little easier by being accurate and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 16, 2025

Dealership Rating
Employee Rating

Sue Kelly is a devoted and efficient and gracious worker. Lia is lucky to have her! More

by Agould44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franko Hernandez-Engracia

May 20, 2025

Lia Honda of Kingston responded

We're certainly lucky to have Sue! Thank you for stopping by to share some awesome feedback and let us know how pleased you've been with Sue's assistance. We really appreciate it!

April 26, 2025

Dealership Rating
Employee Rating

Robert Munson has been helping me in the service department for several years and several cars. Professional, helpful and fair. More

by kwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munson

Apr 28, 2025

Lia Honda of Kingston responded

We're delighted Robert has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

April 23, 2025

Dealership Rating
Employee Rating

The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Lia Honda of Kingston responded

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 23, 2025

Dealership Rating
Employee Rating

The service that I receive every time I come is exceptional. I have nerve been disappointed and I always am treated professionally and pleasantly. Sue Kelly and John O’Donnell are knowledgeable and More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Lia Honda of Kingston responded

Yeisha, we're pleased you had another great service experience with us, and that Sue and John made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 05, 2025

Dealership Rating
Employee Rating

The mechanics are competent and considerate they always wash my car in addition to keeping it safe. The best is Susan Kelly who is smart, kind, always ready to help and seems to know everything about cars. More

by jwleighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Lia Honda of Kingston responded

Providing exemplary service is so important to us here at Lia Honda of Kingston and we are glad that Susan's efforts met your satisfaction! We are thrilled to know that she was smart, kind, knowledgeable and always ready to help. We wish you safe travels until we meet again!

March 28, 2025

Dealership Rating
Employee Rating

Such great customer service, I wouldn’t want to go anywhere else! Always smiling faces! More

by SAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Lia Honda of Kingston responded

Thank you for sharing what made this a great service visit, Sage! It is always our pleasure to ensure comfort and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

February 26, 2025

Dealership Rating
Employee Rating

I have been buying Hondas for 25 years. One of the reasons for my loyalty is the service department. Susan Kelly is, by far, one of the most efficient and pleasant people that I've ever More

by shoobiex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Lia Honda of Kingston responded

We're delighted Susan has proven time and again to be your ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again!

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