Sue Gunderson

Professional and informative. Will always answer any questions. You are always a valuable customer there. Will always answer any questions. You are always a valuable customer there. More

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Everyone is always very helpful and easy to work with I’m always happy when I leave always happy when I leave More

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Exceptional Service from Sue at GMC of Rochester! I recently had the pleasure of working with Sue, my Service Advisor, during my visit to GMC of Rochester, and I cannot recommend her highly enough I recently had the pleasure of working with Sue, my Service Advisor, during my visit to GMC of Rochester, and I cannot recommend her highly enough! From the moment I arrived, Sue's professionalism and expertise were evident. She was incredibly knowledgeable about the services my vehicle required and took the time to answer all of my questions thoroughly. I appreciated how she kept me informed throughout the entire process, ensuring I was aware of what was happening with my vehicle at every stage. Sue's preparation prior to my arrival was impressive; she had all the necessary information ready and made the check-in process seamless. Additionally, the billing was accurate and transparent, which is always a relief when it comes to vehicle maintenance. Overall, my experience with Sue was outstanding. Her dedication to customer service and attention to detail made my visit to GMC of Rochester a positive one. Thank you, Sue, for your exceptional service! I look forward to returning in the future. More

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Purchased sierra 1500 from Penz I can say sales, service are too 10. Would purchase my next vehicle from them. are too 10. Would purchase my next vehicle from them. More

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My appointment was on time and the work was completed in a timely manner. Service advisor was courteous and helpful. a timely manner. Service advisor was courteous and helpful. More

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This dealership is very thorough in what they do , A neat and clean job and done on time. and clean job and done on time. More

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I made an appointment for an oil change arrived early yet it took over an hour and twenty minutes to get done. it took over an hour and twenty minutes to get done. More

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They take care of the loyal customers and the service is always spot on which is very important always spot on which is very important More

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