Sue Demecs

Jeff was very professional, personable and informative. The sales process was pleasant, efficient and resulted in my buying a car with which I am very happy. He provided excellent instruction in how to use The sales process was pleasant, efficient and resulted in my buying a car with which I am very happy. He provided excellent instruction in how to use the car to my wife, who in not tech savvy but is now a master of the car's features! More

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This is my second Mini from this dealership! I worked with Jeff on my first one, who was amazing and helpful in finding exactly what I hoped for. For my new Mini, I worked with Erik who was also I worked with Jeff on my first one, who was amazing and helpful in finding exactly what I hoped for. For my new Mini, I worked with Erik who was also amazing, helpful and very responsive as this was the first time I ordered one. He was very knowledgeable, kept me updated regularly on the progress, ensured I was comfortable with my choices and was patient in walking me through all the features of the car. Sue helped me through the leasing process and was thorough and patient as I asked questions. I find this dealership to be transparent with high quality service. And, I love the car! More

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Erik was very responsive via e-mail and text. We negotiated a fair price, quickly and without and pressure. The car delivery was painless and quick. The showroom was clean and well maintaine We negotiated a fair price, quickly and without and pressure. The car delivery was painless and quick. The showroom was clean and well maintained. Sizable inventory. Employees are very friendly. I will go back to them for my next car. More

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It was a pleasure to make a deal with you guys. I love my new Mini I love my new Mini More

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Jeff was very attentive and had a thorough knowledge of the car. I highly recommend him for any car sales. the car. I highly recommend him for any car sales. More

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Jeff was great, very enthusiastic about the cars, not too pushy, he explained and walked me through a lot. Sent follow up videos for support. Picked me up to pick up my car at the dealership. pushy, he explained and walked me through a lot. Sent follow up videos for support. Picked me up to pick up my car at the dealership. More

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Erik was great. Our journey started three months ago when we almost bought a mini countryman SE electric. We got cold feet and backed out at the last minute. But we Our journey started three months ago when we almost bought a mini countryman SE electric. We got cold feet and backed out at the last minute. But we had such a great experience with Erik that we came back later and opted for the S. Erik couldn’t have been nicer. No pressure. No guilt. In fact our whole experience at Mini Fairfield was great. I always thought no one could rival the dealer experience of Audi but I think they’ve met their match! More

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I appreciated that Erik was communicative over email, text, and phone. He had things ready for when we visited and accommodated my 80 mile commute to the dealership. Erik and Sue weren't pushy and wor text, and phone. He had things ready for when we visited and accommodated my 80 mile commute to the dealership. Erik and Sue weren't pushy and worked through my case efficiently. The purchase order did have a few errors which slowed things down with my credit but we got it figured out. Joe, the manager helped clear some things up when needed but largely let Erik work with me, which I appreciated. Minimal extra fees and the ones that were required were all explained clearly. More

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Very good experience, got me the deal I wanted with no fuss. Would do business with them in the future. fuss. Would do business with them in the future. More

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Easy dealer with friendly help! no push or strange numbers. found what needed. thank you! no push or strange numbers. found what needed. thank you! More

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