Stuart McKenry

The team at Planet Ford was very welcoming and made the buying process pleasant. I would definitely recommend this place for your next vehicle purchase. buying process pleasant. I would definitely recommend this place for your next vehicle purchase. More

by RUDYH Verified Customer Verified Customer

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They misled me regarding the vehicle purchased, will not go back or refer anyone to this dealership go back or refer anyone to this dealership More

by jakemulder84 Verified Customer Verified Customer

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The certified used car side was very disorganized upon first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is re first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is required to pay. The prices of the vehicles are priced low because I feel it's a bait and switch type operation they run to get you in the door. After praising how nice our trade in was, then turning around and offering an extremely low offer, I feel they were saying anything just to get the sale. This entire process was in lack of better words, a half a day event, that did not need to take more then an hour. There were issues with the vehicle, enough that a (we owe) was issued and was not resolved until 28 days later and 4 attempts to schedule an appointment. It required getting new car sales personnel involved to get such a simple issue resolved. Overall the dealership held their end of the agreements but only after much diligence on our part, to make them get the issue resolved. Furthermore, although a sale was made and price of vehicles... (were agreed on).. in the future I would consider purchasing from the new car side of the dealership over the certified used side. More

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This is the second truck that I buy from them and let me tell you that I am not displeased. The team here really strives to please. From start to finish, the team helping us kept us engaged and updated with tell you that I am not displeased. The team here really strives to please. From start to finish, the team helping us kept us engaged and updated with our purchase. Thanks Planet Ford! More

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Outstanding customer service from the sales associates to the finance department. All are very knowledgeable about the brand . to the finance department. All are very knowledgeable about the brand . More

by whthymes Verified Customer Verified Customer

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Ken is the best. we bought 9 vehicles through him for person and our business. we bought 9 vehicles through him for person and our business. More

by Lholscher Verified Customer Verified Customer

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The staff at the dealership are and was very professional and had great patients. Many of my family members have brought cars from Planet Ford. and had great patients. Many of my family members have brought cars from Planet Ford. More

by agtroupe Verified Customer Verified Customer

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Experience was great! Jamie was very helpful in getting the truck I wanted. Would refer others if they needed to look for a great deal. Jamie was very helpful in getting the truck I wanted. Would refer others if they needed to look for a great deal. More

by Missymm02 Verified Customer Verified Customer

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Bought a used '22 F250 and nothing about the entire process has been handled professionally except the negotiation. I had to return to the dealership twice (hour drive) just to pick up the truck which process has been handled professionally except the negotiation. I had to return to the dealership twice (hour drive) just to pick up the truck which was not completely ready to deliver. I have been asking for over a month for items to be fixed as listed in "we owe" with no responses from sales staff. Shop somewhere else and save yourself the headache!! More

by TxAg06 Verified Customer Verified Customer

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Ryan my sales rep as well as Juan Perez + ALL folk that work @ Randall Reed's Planet ford was AWESOME - Great job and I will be back work @ Randall Reed's Planet ford was AWESOME - Great job and I will be back More

by copper2369 Verified Customer Verified Customer

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