Stuart Alsup

We bought a barely used Toyota Camry here. An excellent car at a fair price. Quick and professional service. An excellent car at a fair price. Quick and professional service. More

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Sales team management service team very nice and helpful teami went and bought two vehicles in one year teami went and bought two vehicles in one year More

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Good sales and service from the get go Sept 2019. Sales Cody K. / Service Theresa Paperd / Fey Nelson / Malia Devers. Finance Sing Li. In Sept 2019, a bad recall happened where none of my rear lig Sales Cody K. / Service Theresa Paperd / Fey Nelson / Malia Devers. Finance Sing Li. In Sept 2019, a bad recall happened where none of my rear lights worked leaving the dealer for the first time. A police officer stopped me and said "nice truck sir but none of your rear lights are working" I returned the next day and had sales, service, dealer and service manger was on me and my truck to find out what happened. It got fixed. My last service was Jan 2023. My Ford Pass did not connect. Ms. Fey Nelson went out of her way to connect the app. She backed up her skills by getting coworker Angel to make sure the app was solid and working. Honolulu Ford is family to me. I sometimes just drop by to say hi to the staff More

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Doesn't hold to and honor ordered pricing. Tried to markup the vehicle with a $5995 market adjustment and some other bs $2000. General Sales Manager Mark Sherlock and General Manager Angela Wo Tried to markup the vehicle with a $5995 market adjustment and some other bs $2000. General Sales Manager Mark Sherlock and General Manager Angela Wong has not returned calls. Parent company Lithia Motors doesn't respond to back to emails. So in the end the truck was sold from under me. So BUYERS BEWARE OF HONOLULU FORD/LITHIA MOTORS!!! Best advice I can offer anyone at this time it to get the final total price in writting and have an agreement copy which is signed by both you, a manager and if possible a witness that you brought with you!!! More

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Honolulu Ford has provided me with an exceptional experience. I have a Toyota but my Ford service contract has taken care of all my repairs and even takes care of a rental if I need to leave my truck experience. I have a Toyota but my Ford service contract has taken care of all my repairs and even takes care of a rental if I need to leave my truck at the shop. Thank you for providing a seamless purchase experience and providing me with excellent service ever since! More

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Thomas did an awesome job closing the deal with me. Thomas, Issac and Noel were all very respectful, friendly and helpful during my purchase process. Thomas, Issac and Noel were all very respectful, friendly and helpful during my purchase process. More

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Too many mainland sales reps I like how top review is a Pentecost, who used to own a part of Hon Ford, new mainland management has no ALOHA! Everything is pre determined and set b I like how top review is a Pentecost, who used to own a part of Hon Ford, new mainland management has no ALOHA! Everything is pre determined and set by mainland, sales staff hands tied, service department always told me my 4 year old fully loaded F150 was top shape when I had an 8 year warranty and free service; until I tried trading in and all of a sudden it was a maintenance mess and not worth even half of KBB. Went to Cutter Ford walked out same night with fully loaded F250 and got my trade in value that I thought fair. More

by F250Lariat Verified Customer Verified Customer

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Experience I enjoyed my experience very much everyone was nice and helpful I have no complaints with the service I received. I would recommend others to visit th I enjoyed my experience very much everyone was nice and helpful I have no complaints with the service I received. I would recommend others to visit there More

by PALMERWILLIEJ Verified Customer Verified Customer

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Service Can’t pass THEIR safety inspection on a THEIR car that THEY were selling not even a month prior. When attempting to utilize the warranty (from them) j Can’t pass THEIR safety inspection on a THEIR car that THEY were selling not even a month prior. When attempting to utilize the warranty (from them) just received accusations it was my fault. More

by jcox1994 Verified Customer Verified Customer

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F-150 STX purchase. It was a great experience with Honolulu Ford. No pressure to buy and no games. I was in and out of the dealership with my new truck in about two hou It was a great experience with Honolulu Ford. No pressure to buy and no games. I was in and out of the dealership with my new truck in about two hours. I spent more time at other dealerships going back and forth playing the numbers game. Everyone was professional. The salesman, financier and the sales manager didn’t play any games and made me feel comfortable. The decision was mine to make and they respected that and added no pressure what so ever. My only regret is I didn’t go to Honolulu Ford first. I definitely will be going to them again. More

by 50th State SEAN Verified Customer Verified Customer

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