Stewart Durden

Always well received and always great service. My sales rep always does an excellent job. Finding the right vehicle for our families. My sales rep always does an excellent job. Finding the right vehicle for our families. More

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Larry was very helpful in our trading experience. We had an issue with our new car after leaving, he helped get us in to the service department to get it checked out. It did have a bracket missing an We had an issue with our new car after leaving, he helped get us in to the service department to get it checked out. It did have a bracket missing and they got it fixed right away. We have not had any trouble since then. More

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Best service ever! My husband and I were so impressed with everyone in the service department starting with Stewart and Angela. They went above and beyond for us! The My husband and I were so impressed with everyone in the service department starting with Stewart and Angela. They went above and beyond for us! The master mechanic along with another mechanic (sorry we didn’t get their names) worked quickly and efficiently to solve an oil leak issue. We were back on the road in no time. Thank you all so much for your professionalism and friendly service! More

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oil change was great They did a fairly quick oil change and checked out the rest of the car. They identified some other issues that I needed to take care of. They did a fairly quick oil change and checked out the rest of the car. They identified some other issues that I needed to take care of. More

by bailey5474 Verified Customer Verified Customer

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Serviced quickly and returned clean! I was over my 5,000 mile service interval and had only a one hour window on one day to get it done. Kevin Bressler was able to fit me on the date and I was over my 5,000 mile service interval and had only a one hour window on one day to get it done. Kevin Bressler was able to fit me on the date and time that was convenient to me. When I showed up for the appointment, Stewart Durden wrote it up and knew exactly what needed to be done at my vehicle's mileage. My vehicle was finished early and washed before being given back. Thanks Bozard! More

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Best dealership ever! I have owned my Lincoln since last November and have been in for service (including a sliced tire) a total of three times. One time I used the concier I have owned my Lincoln since last November and have been in for service (including a sliced tire) a total of three times. One time I used the concierge service - what a treat! Every single time has been a 10 Star experience! This past time Stuart helped me. He made sure that I understood and took advantage of the service package that I purchased. I feel like your team has my back and I really appreciate it. More

by sandigalloway Verified Customer Verified Customer

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GREAT SERVICE ALWAYS FRIENDLY AND KNOWLEDGEABLE Love Quick Lane Service all Service Techs are courteous, friendly, service oriented and I have been taking my vehicles here for some time with minor m Love Quick Lane Service all Service Techs are courteous, friendly, service oriented and I have been taking my vehicles here for some time with minor maintenance work. A pleasure to deal with them and always open good for customer not so good for associates but it really does help with customers busy schedules. More

by JOEYD01 Verified Customer Verified Customer

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Friendly staff and a great overall experience Took my car in for a scheduled oil change, but also ended up needing new tires and a new battery. Car was done in around 2 hours along with being wash Took my car in for a scheduled oil change, but also ended up needing new tires and a new battery. Car was done in around 2 hours along with being washed and vacuumed. Everyone was very friendly and helpful as usual. This is the best dealership I have ever dealt with and I will continue to use and recommend them. More

by gamolsch Verified Customer Verified Customer

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Overcharged, quote not honored I was quoted $100-125 for my work when checked in. My bill was $198, then reduced to $186 after I complained. The person who quoted and checked me in I was quoted $100-125 for my work when checked in. My bill was $198, then reduced to $186 after I complained. The person who quoted and checked me in was gone by the time my truck was finished so I had to pay the higher price. The next morning I called Discount tire and got a quote for the exact same work and was quoted $90. I don't mind paying a little more to go to a dealership, but I feel I was taken advantage of. Was also told 1-1.5 hours and it took 2.5. 2 customers (that I noticed) came in after me and was pulled into shop ahead of me. I tried to make an appointment earlier that day and was told they do not take appointments. Lastly, my oil change monitor was reset to 100%, but I came in for tire services and did not receive an oil change so now I do not know when I am truly due for an oil change. The worst part is that I emailed my service advisor and the quicklane manager, but received no response. I guess my business is not important to them as a loyal customer (or used to be). More

by KenDawn Verified Customer Verified Customer

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Amazing on time and on the spot customer service Always ready to help, honest at what they do and always make things happen quickly. All these individuals are a asset to the dealership. Amazing Always ready to help, honest at what they do and always make things happen quickly. All these individuals are a asset to the dealership. Amazing More

by DIVFLYN Verified Customer Verified Customer

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