Steven Suh

Very happy with my smooth purchase with South Bay Hyundai through the Costco program. Eddie and Steven were very patient and understanding of my requests and always made me feel valued and understood. I've r through the Costco program. Eddie and Steven were very patient and understanding of my requests and always made me feel valued and understood. I've referred a friend to Eddie for her plans to purchase an Ioniq. My only tiny feedback—unrelated to Eddie and Steven—is that I never received a phone call after Costco connected me to South Bay Hyundai. After a week, I called SB Hyudai. In my other experiences with dealerships through the Costco program, the dealer called quickly after Costco made the connection. More

by jtmiao Verified Customer Verified Customer

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Got a lease and had a great smooth experience. Friendly and didn’t try to upsell me. Friendly and didn’t try to upsell me. More

by Ucla Alumn Verified Customer Verified Customer

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Don't bother with the mega dealerships as they will bait and switch you unlike South Bay Hyundai and switch you unlike South Bay Hyundai More

by Jae Verified Customer Verified Customer

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It is with pleasure that I wholeheartedly recommend South Bay Hyundai and Oscar and Stephen to anyone looking to buy a new or used vehicle. I am a little older and I’m going on my third new car purchase. Sou Bay Hyundai and Oscar and Stephen to anyone looking to buy a new or used vehicle. I am a little older and I’m going on my third new car purchase. South Bay Hyundai was by far the absolute best experience I’ve ever had because of their professionalism, their knowledge of the vehicle and truthfulness when it came to terms of price and financing. My family and I thank them from the bottom of our hearts. More

by kevinlhitt Verified Customer Verified Customer

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Contacted every Hyundai dealer in the Greater LA area. Mike "MJ" Juarez and Kevin Marroquin were both a pleasure to deal with. MJ was upfront, transparent, and professional. He communicated promptly and e Mike "MJ" Juarez and Kevin Marroquin were both a pleasure to deal with. MJ was upfront, transparent, and professional. He communicated promptly and earned our trust. Kevin as well was professional and earned our trust as well. Steven Suh made finalizing our deal very comfortable. He explained everything and made sure things were accurate to the last detail. We had an excellent experience with South Bay Hyundai and we will always do our business here. Thank you! More

by 2Skis Verified Customer Verified Customer

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I 'm sorry I do not recall Richard Anderson. Kevin was great! and the after sale support has been awesome. would definitly recommend to anyone! Kevin was great! and the after sale support has been awesome. would definitly recommend to anyone! More

by vkimmel Verified Customer Verified Customer

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My mother-in-law has been going to your location for a long time and has always spoke highly of your service. Purchasing our vehicle was my first time experiencing your team and I am very impressed. Ra long time and has always spoke highly of your service. Purchasing our vehicle was my first time experiencing your team and I am very impressed. Ray did a great job listing out all of the features in our vehicle and mentioning the great services that come with purchasing a vehicle with your team. He offered us refreshments and seemed to do his best to make the process quick and efficient. He’s also checked in with me a couple of times to make sure my family and I are liking the new Santa Fe and we are! We’ll definitely be referring anyone that’s looking for a new car your team’s way. More

by jonathan.guyot1 Verified Customer Verified Customer

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Jimmie was the first person to help and we definitely were sold by him to purchase our new palisade. This is our second Hyundai and we will keep coming back were sold by him to purchase our new palisade. This is our second Hyundai and we will keep coming back More

by steves18 Verified Customer Verified Customer

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Although I was able to get the car at the price I wanted I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person wo I was not left feeling good with the process and interaction with the staff. It took over 3 hours to complete the deal. Each time the sales person would present me with numbers and I would take notes on the sheet and whenever I had a question he would take the sheet back to the finance room and come back with a new sheet and new numbers. He kept trashing the sheet I took notes with as if to confuse me and make me take notes all over again. At least two times I questioned that the terms they were verbally telling me did not match the numbers they were presenting me on paper and they had to correct them. Had I not called them out on the terms I think they would have made me pay more. They presented me 3 different term sheets that were formatted totally differently and made it very confusing to understand. I also walked into the finance office to show them a deal they had online that I asked them to match and the finance manager very rudely said NO it was impossible to match that even though it was published on their website. When I asked why he later said he made a mistake and that he could match it but I thought he was very rude. Finally the sales person said he would throw in a privacy screen trunk cover to get the deal done but later said none were available. My overall impression was that the sales tactics practiced at this dealership are not transparent and gives a poor impression of the level of service here. I wish they would not have made promises they didn't intend to keep with the add ins and that they would not try to hide the numbers each time they presented an offer to me. More

by annecon38 Verified Customer Verified Customer

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Omar and Steven were a pleasure to work with. They understood what I was looking for and accommodated my requests. They understood what I was looking for and accommodated my requests. More

by akibo Verified Customer Verified Customer

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