Steven Smith

I love steven Smith that works there, everyone was so helpful and kind and made things easy helpful and kind and made things easy More

by mugs583 Verified Customer Verified Customer

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Before I arrived to Orem Toyota, I told my brother, “If anyone acts a like a typical car sales man and pressures me to do anything, I’m walking out!” My experience was the exact opposite! Very profession anyone acts a like a typical car sales man and pressures me to do anything, I’m walking out!” My experience was the exact opposite! Very professional, informative, easy to work with, reasonable, and extremely helpful. Never felt pressured and always felt like I was getting the information I asked for. 10/10 experience! Rylan, Stevens and Nate were exceptional to work with! Thanks you guys! More

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Austin AKA "Post Malone", Brock & Steven really did set me up with the most beautiful Limited Toyota in the whole state of Utah. Everything was done over FaceTime, text/phone calls and a whole lot of hust me up with the most beautiful Limited Toyota in the whole state of Utah. Everything was done over FaceTime, text/phone calls and a whole lot of hustle for us to drive out and pick up my new Tacoma. Thank you all...you were amazing to work with! Amy & Cory Massey Vernal UT More

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This was the best car buying experience I’ve had. I appreciate all of you! I appreciate all of you! More

by Devin Thomas Verified Customer Verified Customer

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Wade and Drew were great, they were very professional and helpful. Everything went smoothly and pretty fast. I'd definitely come back in the future. helpful. Everything went smoothly and pretty fast. I'd definitely come back in the future. More

by gbarry0 Verified Customer Verified Customer

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Brock my sales guy and Steven in Accessories were amazing, and I had a wonderful experience, and they stood behind everything they said they would do! Brent Brown Toyota will be getting my future bu amazing, and I had a wonderful experience, and they stood behind everything they said they would do! Brent Brown Toyota will be getting my future business. More

by Justin Verified Customer Verified Customer

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The salesman were great. They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the exper They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the experience. More

by 1hdmotorhead Verified Customer Verified Customer

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The dealership was great and attentive to our needs. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. More

by GLAZIERK Verified Customer Verified Customer

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As soon as I got my new Tacoma home I started hearing noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the service manager also and am not happy with the responsiveness or knowledge. I would appreciate someone contacting me for resolution! More

by RUSSELLNIELSON Verified Customer Verified Customer

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Everyone we delt with were very friendly and did their best to answer all our questions and help us get the vehilce we wanted. The first salesman we met, Elvin (not sure if I spelled his name corretly), w best to answer all our questions and help us get the vehilce we wanted. The first salesman we met, Elvin (not sure if I spelled his name corretly), was incredibly personable and not pushy at all. He was busy with other customers at the time we came in so he handed us off to Kyle who was also very friendly and did all he could to help us. We also worked with Steven Smith one of the Sales Managers, who was also very friendly and personable. At one point my wife and I were ready to head home to think about it and of course being salesmen they asked us what our hangups were and what, if anything, they could help make the deal happen? To some this may have seemed pushy, but to me I simply saw it as them doing their jobs as salesmen. We were looking at a used 2023 Sienna XLE AWD which was exactly what we were wanting, and had we gone home to think on it, it may not have been there when we came back. And who knows how long it may have taken to find another vehicle like it? Ultimately they got us more money for our trade-in than either my wife or I expected (it was a 17 year old Sienna with 163,000+ miles and a rebuilt title, so we didn't expect much of anything in trade-in value) and we're very happy with our decision to buy the new mini-van. The only negative I would comment on is we did have to wait a long time once we'd decided to purchase the vehicle for them to get all the paperwork together and finalize the sale. Once all the paperwork was together though everything went really quick and smooth. We would definitely deal with the folks at Brent Brown Toyota again as overall we had a positive experience. More

by Bryan P. Verified Customer Verified Customer

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