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208 Reviews of Steven Rainelli
February 11, 2025
They’ve improved since I was last there years ago—the communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps communication is better and the service process is more streamlined. I subtracted a star because their inspection report listed my wiper fluid pumps as fine when they actually didn’t work at all. Did they even check?? The report also said my alignment was good—then they texted and recommended an alignment. Makes me wonder how thoroughly they actually inspected my car. So far the work seems to be fine, albeit very, very expensive. More
by BECKHAMSETH
Verified Customer
February 11, 2025
They should have had the recall done before it was ofer to sell one said water pump and one said fuel pump makes you think nothing was put on to sell one said water pump and one said fuel pump makes you think nothing was put on More
by samuelpurifoy165
February 11, 2025
I scheduled my appointment for a recall. I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I incl I was told it would take 3 hours to complete. Since I would be there I included an oil change with the recall. The oil change was not due when I included it. Upon arrival I asked for the shuttle to drop me off. Well two hours later I was told the recall could not be done (that was the reason I scheduled the service) due to the parts were not available. So no shuttle service and no recall service along with missed appointments. More
by fancherdc
February 06, 2025
Tamarron Hyundai ‘s service department is excellent. My advisor, Stephen Ranelli, it’s always helpful and communicates with me along the way to make sure I’m aware of the status of my vehicle. On a spec My advisor, Stephen Ranelli, it’s always helpful and communicates with me along the way to make sure I’m aware of the status of my vehicle. On a specific situation, he’s brought in The service manager, Andrew Orr, for additional consultation. They work together to take care of and solve the issue. I’m very appreciative of that. More
by carterp
Other Employees Tagged: Andrew Orr
February 06, 2025
Very quick turnaround! Easy in/easy out! Nice service manager as well. Breakfast or lunch items are usually there but we’re gone already on this visit. Easy in/easy out! Nice service manager as well. Breakfast or lunch items are usually there but we’re gone already on this visit. More
by BIL_NOLAN
February 05, 2025
I came in for a head lamp replacement expecting one hour or less wait time. As it turned out the replacement bulb was bad. I waited 2 1/2 hours before they realized the replacement bulb was the issue. Eve or less wait time. As it turned out the replacement bulb was bad. I waited 2 1/2 hours before they realized the replacement bulb was the issue. Everyone was very apologetic for the delay, but it was not the best experience. More
by CROVO_R
February 05, 2025
Absolutely over-the-top quality service. Clearly, Tameron has made this a high priority, and it shows! A+++! Clearly, Tameron has made this a high priority, and it shows! A+++! More
by BUTCHWILLIAMS13
Other Employees Tagged: Joe Bajalia, Andrew Orr, Matt Austin, David Hoffman, Christy Higginbotham, Erica Miller, Douglas Anderson
February 03, 2025
Sales department is awful but service department is excellent. Very friendly and always urgent. Thanks excellent. Very friendly and always urgent. Thanks More
by TKEIY609
Other Employees Tagged: Andrew Orr, David Hoffman, Douglas Anderson
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