Steven Lamm

DO NOT DO BUSINESS WITH EDMOND HYUNDAI. My experience was deceptive and unprofessional. I negotiated an out the door price of 46,500 with Steven and he explained the plan to use Hyundai My experience was deceptive and unprofessional. I negotiated an out the door price of 46,500 with Steven and he explained the plan to use Hyundai financing to qualify for that pricing. My wife and I acted in good faith and started making real arrangements based on that agreed number and the process Steven laid out. After that, the story changed. George, the Sales Manager, got involved and the call started off aggressive and disrespectful. Instead of calmly reviewing the deal, he challenged my intelligence and implied I was confused. He then claimed the negotiated price was actually 48,500. That is not what was negotiated with Steven, and the way it was handled felt like a classic switch in numbers once it was time to finalize. Antonio also switched his personality completely once the pricing issue came up. Steven was the only person who was professional and a pleasure to work with, and then I never heard from him again after everything blew up. I escalated this to the General Manager by email and requested a call back. The General Manager never called me and never responded to my email. Bottom line, I do not trust this dealership. I believe they misrepresented the purchase price and then tried to push a different number with hostility instead of transparency. Save yourself the stress and take your business elsewhere. More

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I have purchased over 20 new cars in my lifetime. I have never had an easier or more honest transaction than our purchase at Edmunds. Every single person we dealt with gave us the upmost professional I have never had an easier or more honest transaction than our purchase at Edmunds. Every single person we dealt with gave us the upmost professional treatment. I have no doubt where my future car purchases will be. More

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Do not trust this dealership, they do not inform you that the TT&L does not include the license and registration. Had to pay $300 to register our car and they will not do anything about it. Also they do not the TT&L does not include the license and registration. Had to pay $300 to register our car and they will not do anything about it. Also they do not offer your deposit back until you call a week later and ask for it. Our car was also missing rails and floor mats and it took 3 weeks for them to finally get them to us, the price is good but customer service is non existent and they do not accept responsibility for their part, $500 document fee and the documents did not include everything in the loan like every other dealership includes. More

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This was our first experience purchasing a brand new vehicle and I couldn’t have asked for a better experience! We were promptly greeted by Salesman Ryan W. Ryan was kind, humble, accommodating and vehicle and I couldn’t have asked for a better experience! We were promptly greeted by Salesman Ryan W. Ryan was kind, humble, accommodating and went above and beyond to give us the best car buying experience. From the moment we walked in until the time we pulled out, he was right there every step of the way. No matter how many times I thanked him, he was so humble. Ryan was EXTREMELY knowledgeable about the vehicles on the lot as well as the one we had placed on hold prior to making the trip to Edmond. Now, about the dealership and the people as a whole. From the time we walked in until the time we left, we were greeted with warm welcomes and smiles every step of the way - front desk, salesmen, managers and finance. Never once were we ever made to feel less than. Our experience at Edmond Hyundai was topnotch and I can’t say enough good things about them. More

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They do not honor their word, their work, nothing. Purchased a Cadillac there in November of 24. It’s now march 1st and the vehicle has cost me an additional 2200$ bc the extended warranty doesn’t cov Purchased a Cadillac there in November of 24. It’s now march 1st and the vehicle has cost me an additional 2200$ bc the extended warranty doesn’t cover what they stated it would, they did a multi point inspection(120) and still will not fix anything. Do not purchase a vehicle here More

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Easy to deal with not there to just sale cars and move on good people good people More

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This was a great buying experience. Very professional, helpful, courteous and prompt. I would highly recommend this dealership. Very professional, helpful, courteous and prompt. I would highly recommend this dealership. More

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Our customer experience at Genesis of Edmond was fantastic. Noah was so attentive and helpful! Everyone we encountered throughout the process were top notch. We absolutely love our Genesis GV70, an fantastic. Noah was so attentive and helpful! Everyone we encountered throughout the process were top notch. We absolutely love our Genesis GV70, and would highly recommend Genesis of Edmond! More

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I just purchased a new 2024 Santa Fe and this dealership provided top notch service all the way around! No pressure just simply an enjoyable car buying experience. All the staff prioritized my happiness and provided top notch service all the way around! No pressure just simply an enjoyable car buying experience. All the staff prioritized my happiness and kept customer satisfaction and the ease of doing business as their top focus. Thank you, Brian, Jacob, Steven, and Jeff!! I can’t think of anything you could have done better. More

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This dealership is amazing! They really care about thier customers! Sam Is the best salesperson we have ever had! They really care about thier customers! Sam Is the best salesperson we have ever had! More

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