Steven Heard

this is the third truck I have purchased from Charles and Jerry Ulm. Always a good experience. Jerry Ulm. Always a good experience. More

by J Cody Verified Customer Verified Customer

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I found a Jeep Gladiator I liked online, Nate Mendez reached out and we text a few times, so I decided to check it out. Nate was not there the day I went, but he made arrangements for me to speak with M reached out and we text a few times, so I decided to check it out. Nate was not there the day I went, but he made arrangements for me to speak with Malik. My mindset was to find something newer than my 2018 JKU with lower payments(it sounded better in my head). The management team did their thing and showed me what they could do, as I liked the Gladiator A LOT. The next day I returned, Nate spent time with me helping to remove things from my JKU(rock lights, etc.)instead of on the floor making sales. Could I have walked away with ease, yes. But, I REALL love my new Gladiator and it was made possible by the entire team(sales, management and FNI). I don't think I've ever had that easy, non-pressured experience at a dealership buying a vehicle, and it all started with a few text with Nate. Thank you team Jerry Ulm. KC Howard More

by KCHOWARD71 Verified Customer Verified Customer

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Always very friendly and make you feel comfortable! Probably the best dealership to do business with in the Tampa Bay area Probably the best dealership to do business with in the Tampa Bay area More

by crady.kyle Verified Customer Verified Customer

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Excellent experience! ! Easy transaction!! Start to finish in under 3 hours, very easy car purchase! ! Easy transaction!! Start to finish in under 3 hours, very easy car purchase! More

by wmteich Verified Customer Verified Customer

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I’m not a fan of surveys, so I rarely take them and never provide a written review. I believe that time tells and it’s easy write praise when you’re in the feel good phase. However, I will say that I provide a written review. I believe that time tells and it’s easy write praise when you’re in the feel good phase. However, I will say that I was impressed with the entire team, and most importantly the culture of the dealership. The leadership clearly focuses on the client which makes the client feel comfortable and that makes the business part of the transaction work for everyone. This group hit all the big topics 1.professional 2.knowledgeable 3.no pressure sales at any point (the rarest of all) 3 fair- my car was special order with specific options. there’s no negotiation… I didn’t have to, Kyle gave me his best price, explained how he was able to do it and that was that. Could not be happier with him 4 Steven walked through the closeout process - I elected to forgo the optional warranties, zero pressure and kept a smile on his face. 5 Devonte- he showed as much excitement as we did and it’s genuine. He gave 100% attention to getting the deal done , vehicle ready, and the tutorial to my daughter. (He has a good future ahead of him) I interact with a lot of people and he possesses solid core values, the ones that aren’t taught. you have them or you don’t. More

by stevel Verified Customer Verified Customer

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Thank you all at Jerry Ulm you really went above and beyond to get me in the truck I wanted! beyond to get me in the truck I wanted! More

by Drum0054 Verified Customer Verified Customer

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Awesome ! ! . I came in with a realistic goal in mind and they worked with me from start to finish. One of my best truck buying experiences yet. Will be sending ! . I came in with a realistic goal in mind and they worked with me from start to finish. One of my best truck buying experiences yet. Will be sending anyone that asks for a recommendation their way. More

by c50andy.ag Verified Customer Verified Customer

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Nate Donlin and Steve heard delivered outstanding service from start to finish. The team made us feel welcome and comfortable, even during a busy holiday weekend. Looking forward to my next purchase here! from start to finish. The team made us feel welcome and comfortable, even during a busy holiday weekend. Looking forward to my next purchase here! More

by chandlerluger Verified Customer Verified Customer

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Good selection, good pricing, not the best communication with loan agreements, talk more numbers please with loan agreements, talk more numbers please More

by hcole30313031 Verified Customer Verified Customer

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Rondehl was an amazing sales associate and Steve in finance did everything he could to make sure I was taken care of got the best deal possible. finance did everything he could to make sure I was taken care of got the best deal possible. More

by Josh Verified Customer Verified Customer

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