Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman | Page 29

Service Director

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
304 Reviews
5.0

304 Reviews

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304 Reviews of Steven Freeman

March 01, 2018

Dealership Rating
Employee Rating

No better dealership I have been dealing with this dealership since 1998. 20 years. I drive 20 miles for my service because I am treated like a family member not just a More

by chucksunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Stan "Stan the Man" Wojtas , Derek Roy

Mar 02, 2018

Walls Ford responded

Thank you for making the trip all the way up here for all these years - we appreciate it! There is no better feedback than that! Our goal is to always provide the best customer experience; and we are so happy to hear that you consistently receive such good service. Thank you so much for taking the time to write a review. Look forward to seeing you soon!

February 26, 2018

Dealership Rating
Employee Rating

Service Great, courteous service as always, quick in and out for 6 month check with LOF, checking and topping off all fluids.... this service staff has always More

by dtmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2018

Walls Ford responded

Thank you so much for your review. Our team is dedicated to providing the best customer service and we appreciate hearing that it doesn't go unnoticed. We look forward to serving you for many years to come.

February 22, 2018

Dealership Rating
Employee Rating

Professional, courteous .and reliable Walls consistency performs excellent and reliable service on both of my Lincoln vehicles. They demonstrate a high level of integrity which establishe More

by Go Walls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2018

Walls Ford responded

Thank you for your review and your continued business. Our goal is to consistently provide the best customer service and it's nice to hear it doesn't go unnoticed. The team will be thrilled to hear your feedback!

February 19, 2018

Dealership Rating
Employee Rating

Great timely and efficient service. I always receive the best service in a timely and efficient manner. I would certainly recommend using wall Ford to any of my friends and family. More

by Cuse67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2018

Walls Ford responded

Thank you for this great review, and for your recommendation! We're thrilled that you enjoy your experiences here. Our team of professionals work hard to provide the best customer service, and it sounds like Steven achieved that with you. We look forward to serving you for many years to come.

February 19, 2018

Dealership Rating
Employee Rating

Only Place I Trust Always excellent service. Very accommodating to a busy schedule. I have been to other Ford dealers in the past and none of the other service departmen More

by BritRoseM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wall

Feb 19, 2018

Walls Ford responded

Thank you for your review. Our goal is a "five star" experience - and it's wonderful to hear that Steven and Bryan provided youth an excellent experience. We look forward to serving you for many years to come!

February 18, 2018

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Employee Rating

fixed damage My vehicle's window was damaged when it was in for service. I mentioned it to Steven, he saw the damaged and arranged to have the window replaced at m More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2018

Walls Ford responded

Thank you for your review and we're glad everything turned out well. We couldn't be happier that Steven provided you with such a professional and pleasant experience.

February 18, 2018

Dealership Rating
Employee Rating

Great service department! Best service! Fast, friendly, go out of their way to help not just get the job done but make it easy for the customer! I will always recommend them to More

by MegO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary

Feb 19, 2018

Walls Ford responded

Thank you for your review! We couldn't be happier that Steven and Gary provided you with such a great experience. Your recommendation means a lot to us - and the team will be thrilled to hear your feedback!

February 15, 2018

Dealership Rating
Employee Rating

Recall Service Steve Freeman is always friendly, fast and knowledgeable. Greg Deluca is a fair and honest salesman. I enjoy working with Steve, Greg and all of the f More

by Escapedriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2018

Walls Ford responded

Thank you for sharing your review. Our team of professionals work hard to provide the best customer service there is to offer. It's so nice to hear that Steven and Greg helped to make your experiences such positive ones. We look forward to serving you for many years to come!

February 14, 2018

Dealership Rating
Employee Rating

recall I was pleased with the guys in the service area, Steven was very helpful. However, not until after I drove home, and did some errands did I notice my More

by MariaC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 14, 2018

Walls Ford responded

Thank you for taking the time to write about your experience. So sorry about your hood! We will make sure to double check in the future!

February 05, 2018

Dealership Rating
Employee Rating

Best Service group ever All of the three guys I have worked with over years with my trucks have been amazing, you always feel like they are being polite, honest and direct an More

by cddsix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman , Derek Roy

Feb 09, 2018

Walls Ford responded

Thank you for sharing your review. Hearing that you've consistently had such good experiences is the best thing we could hope for! Your recommendation means a lot to us! We look forward to serving you for many years to come!

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