Steven Freeman
Steven Freeman at Walls Ford

Steven Freeman

Service Advisor

Walls Ford

2 Merrill St
Salisbury, MA 01952

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5.0
280 Reviews
5.0

280 Reviews

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280 Reviews of Steven Freeman

July 29, 2025

Dealership Rating
Employee Rating

Had my truck towed there in the early afternoon was in shop by end of day and had it back the next afternoon Speed of service was better than I could have hoped for More

by Holly wood
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

July 24, 2025

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Employee Rating

Honest and trustworthy when dealing with the service department. Especially with Sean. Never pushes unnecessary repairs and will try to find the best method to deal with issues. Communicates clearly wha More

by MARTINGHOWE
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

June 26, 2025

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I had a last minute trip that I needed my truck serviced and only a week to do it Bob and the boys worked wonders and get me up and running just in time for my trip More

by Holly wood
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 25, 2025

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They always get me in on a timely manner & if not waiting they drop me off. More

by rcalabrese
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 18, 2025

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Hard to imagine a dealer that provides better customer service ! Upfront with all aspects of maintenance performed on vehicle . More

by 236lenny
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

June 11, 2025

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Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate More

by JennC
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

May 29, 2025

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Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

May 30, 2025

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 01, 2025

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Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Sean Freeman, Bryan Wall, Bob Jordan , Tom Fountain

May 01, 2025

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See above

May 04, 2025

Valeriedupray responded

See anove

May 04, 2025

Valeriedupray responded

I gave my responses above, thank you, great service

April 08, 2025

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The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman, Bob Jordan

April 08, 2025

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Sean is always a professional. Sean answers my car questions even when I don't need anything fixed. He and Steven are the reason I keep coming back to Walls! More

by SBRIDGES0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Freeman

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