Steven Forbes
Steven Forbes at EchoPark Automotive Charlotte
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Steven Forbes

Experience Guide

EchoPark Automotive Charlotte

3648 E Independence Blvd
Charlotte, NC 28205

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33 Reviews

Enjoy playing golf and spending time with the grandkids. I have over 15 years of experience in the auto industry. I enjoy making dreams come true!

Dealership Experience

5 yrs

Industry Experience

18 yrs

Languages Spoken

English English

not yet
rated

33 Reviews

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33 Reviews of Steven Forbes

October 28, 2024

Dealership Rating
Employee Rating

The truck was just what I wanted. The first day I was had limited time but sales associate and Manager were great to help speed the first part up. I returned two days later to purchas More

by CJMarcy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 08, 2024

EchoPark Automotive Charlotte responded

Hello, we are sorry to hear that there were any issues during your visit at EchoPark Charlotte, and would like you to know that our Guest Loyalty Center is here should you need anything, or want to speak to someone about your experience. Please reach out to them at 980-985-2000, Monday to Friday 9am to 5pm, if you have any questions or concerns. We are here to help.

September 24, 2023

Dealership Rating
Employee Rating

I live out of state and this dealer refused to sell me a car unless I physically went into their store 2 hours drive from me. They said they had to prevent fraudulent purchases. Then why did a dealership More

by panthertatt
Recommend Dealer
No
Oct 11, 2023

EchoPark Automotive Charlotte responded

Looks like we didn’t meet expectations. Thank you for leaving this review so we can make improvements.

December 17, 2022

Dealership Rating
Employee Rating

Keith was awesome! !!!! I would recommend anyone, that’s looking for vehicle to go to Echo Park. The customer service over all with the team, was awesome!!! Keith too More

by Lmykids396
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Thomas

Dec 20, 2022

EchoPark Automotive Charlotte responded

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

April 29, 2022

Dealership Rating
Employee Rating

I had a great experience working with Steve at Echo Park. By far the easiest car. buying experience I’ve ever had. Highly recommend. More

by 1101kjh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

EchoPark Automotive Charlotte responded

1101kjh thank you for sharing your experience and recommendation of Steve Forbes, and EchoPark Charlotte. It means a lot and we can't wait to for your next visit.

April 18, 2022

Dealership Rating
Employee Rating

The process was so simple and Steven made it so smooth. We got the car we wanted and are very happy with it. Thanks!! More

by Danielle.canter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

EchoPark Automotive Charlotte responded

Danielle, thank you for sharing your experience with Steve and the team at EchoPark! We are glad to know we helped you find the car of your dreams. Have an awesome day!

March 20, 2022

Dealership Rating
Employee Rating

I had a great experience and highly recommend Echopark. Steve was great! I have purchased two cars through this dealer More

by courtney_f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

EchoPark Automotive Charlotte responded

courtney_f thank you for your trust and repeat business with EchoPark Charlotte! Your second purchase with us is the best compliment we could ever receive, and we look forward to your next visit.

March 18, 2022

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Employee Rating

Great experience! This is our 2nd car through Echo Park. Everyone was very attentive and friendly. More

by DanielleTerrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

EchoPark Automotive Charlotte responded

DanielleTerrell, we were so happy to have your back at EchoPark Charlotte! Your trust in Steve and the team is greatly appreciated and we can't wait to see you again! Take care.

March 16, 2022

Dealership Rating
Employee Rating

Steven Forbes made buying a car a wonderful experience. I would highly recommend him!! We are a young couple and desperately needed a vehicle to accommodate our growing family. We needed to stay in a certa More

by Stephani32190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

EchoPark Automotive Charlotte responded

Stephanie32190 thank you for taking the time to share your recent experience with Steve and the team at EchoPark Charlotte! Your recommendation is greatly appreciated and we look forward to your next visit.

March 14, 2022

Dealership Rating
Employee Rating

Steve was kind and knowledgable. Didn’t rush or pressure my decision at all and made sure I was comfortable the whole time. 100% recommend working with Steve. More

by Daniellestreeker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

EchoPark Automotive Charlotte responded

Daniellestreeker thank you for taking the time to let us know about your sales experience with Steve at EchoPark Charlotte! We strive to make our guests comfortable and we really appreciate knowing Steve made this a great experience for you and appreciate your recommendation. Take care.

March 09, 2022

Dealership Rating
Employee Rating

great experience buying here! Very easy and had exactly what I wanted! 5 out of 5 stars! More

by joewilliamson96.jw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

EchoPark Automotive Charlotte responded

joewilliamson96.jw, your great review and 5 star rating are what we strive for here at EchoPark Charlotte. We can't wait to share your feedback with Steve and are here if you have any questions. Take care.

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