Steven Darchiville

The service at this dealership was excellent, exceeded my expectations. I have had a number of different vehicles in my life (Toyota, Datsun--yes, before Nissan, Honda) and I have had reasons to distrust dea expectations. I have had a number of different vehicles in my life (Toyota, Datsun--yes, before Nissan, Honda) and I have had reasons to distrust dealerships, especially for service.I was also leery because of the change in ownership since I bought my vehicle. However, I could not ask for better than my experience with Mazda Spartanburg. Everyone was polite and friendly, but I have to mention Mike Bryant in particular. He went above and beyond. I live an hour away, and it was well worth the drive for this experience. More

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Every transaction went smoothly, Steven was a delight to work with, and the communication, emails, texts, etc.. were on Target. work with, and the communication, emails, texts, etc.. were on Target. More

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My first Subaru and best buying experience ever! I was referred to Vic Bailey Mazda Subaru through my corporate new car buying program. I was contacted quickly by Steven Darchiville and I gave him th I was referred to Vic Bailey Mazda Subaru through my corporate new car buying program. I was contacted quickly by Steven Darchiville and I gave him the specific color and model of Forester that I was looking for. They found what I was looking for and had it for me within a couple days! Everything was done via email and a few quick phone calls. Once I showed up, I signed a few papers, had the demo/drive with my new Forester, and I was on my way. Very friendly and efficient dealership, no pressure, and this was the best buying experience. Thank you Steven and Mike! More

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Great no pressure buying experience Like some others , this was my first new car buying experience. Originally was contacted through the Costco Auto saving's program. Steven Darchiville Like some others , this was my first new car buying experience. Originally was contacted through the Costco Auto saving's program. Steven Darchiville contacted me by phone inquiring what model I was interested in. From then on, had numerous email exchanges about the 2015 WRX. Through it all, there was no pressure. just respectfully providing the information and waiting for me to decide and move things forward. Ended up purchasing the vehicle after some great legwork by Steven to obtain the model I wanted from another dealership, otherwise I would have had to wait 8-10 weeks for a custom order. To top it off, it had all the options I was looking for and what it did not, they added. The same no pressure atmosphere was present in talking with their Finance associate Mike Bell. Presented the options for extended warranties and coverage and let us decide what we wanted. Overall a great team at Vic Bailey Subaru. I did not rate Quality of work as I have not had an service/maintenance work done. But if the people I have met so far are any indication, I believe the great experience will continue. More

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