Steven Bizenza
Steven Bizenza at Brooklyn Chrysler Jeep Dodge Ram
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Steven Bizenza

General Sales Manager

Brooklyn Chrysler Jeep Dodge Ram

2286 Flatbush Ave
Brooklyn, NY 11234

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Steven Bizenza

October 31, 2024

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Employee Rating

It is has been a pleasure to deal with Ralph Santiago, Steven Bizenza and Ali Safa. I have been with this dealership for years and their assistance and genuine personal relation skills is impeccable! More

by mkthursday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Safa Safa, RAPHAEL Santiago

Nov 01, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Ralph, Steven, and Ali at Brooklyn Chrysler Dodge Jeep RAM. It’s fantastic to hear that you've had such a positive experience with our team over the years. We look forward to welcoming you back and continuing to provide you with excellent service! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

September 28, 2024

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What can I say Ralph is a great salesman who treated us with respect. He was able to close the deal when it looked lik there would be no deal at all. He went above and beyond for us. He closed the deal More

by Petesacca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RAPHAEL Santiago

Oct 01, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ralph and Steve at Brooklyn Chrysler Dodge Jeep RAM. It’s great to know that Ralph went above and beyond to help you close the deal on your new car and that both he and Steve provided exceptional service. We'll be sure to share your kind words with them. We appreciate your support and look forward to helping you again in the future! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

September 28, 2024

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Raphael is a great sales man, he went above and beyond to get the car for us. He treated us like a family member and looked out for us all the way through the deal. He needs a Hugh pay raise and a promotion More

by Petesacca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RAPHAEL Santiago

Oct 01, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your review! We're thrilled to hear about your positive experience with Raphael and Steve at Brooklyn Chrysler Dodge Jeep RAM. It’s wonderful to know that they made you feel like family and went above and beyond in securing your deal. Your feedback is greatly appreciated, and we will certainly pass along your kind words about their dedication. We look forward to serving you again in the future! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

August 26, 2024

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Steven Bizenza and Richard Ingles do not care about their customers or concerns. Disaster dealership. More

by Rcotten731
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Alexander Colon, RAPHAEL Santiago, Christian Helmick , Farhan, Melissa from customer relations

Aug 28, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We understand that your concerns are important, and we appreciate your feedback. If you'd like to discuss your situation further, please feel free to reach out to us directly at Brooklyn Chrysler Dodge Jeep RAM. We aim to maintain high standards and would like the opportunity to address your concerns. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

Aug 28, 2024

Rcotten731 responded

Hi, This dealership treats hard working customers like trash. My experience was horrifying and put a mental strain on me or any person that would have to deal with the treatment rendered. The vehicles that were recommended to me were sold to me were immediately put into service? A 2019 Jeep Latitude and know a 2024 jeep Cherokee that your own staff stated that the salesman drove the vehicle in the wrong gear? It took this dealership a month and almost three weeks to get your top mechanics to figure it out? Unfortunately I didn’t know it would take them to put 200 miles on the vehicle with no explanation? The service manager deceived me by telling me this vehicle would cost me 42000 for all of my troubles. However in reality he overcharged me 4000. Took the vehicle back. Put 200 miles on the vehicle with no explanation. Go on vacation and after all of this give me a pair of mats for my inconvenience. They threaten customers with more payments and the customer has no choice but to accept the treatment and the deception or be out of and assumed brand new vehicle? The general manager and his staff will completely ignore your calls and concerns. Never letting you the customer talk to the owner. No matter how many times you request and appointment. They will just ignore you and if I’m lying. Try asking the manufacturer. They won’t even answer to them? Stephen and the boyz seems to be untouchable. So, I want to warn the community or any other person who has been treated in this fashion or not to know what to expect when you sign the dotted line with this dealership. A complete customer service and devastating experience for any individual buying a new vehicle.

April 11, 2024

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Employee Rating

Great people and I was happy my deal Took a decent time but at the end great service More

by Kmathieu34
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Colon

Apr 16, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered during the process. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

March 13, 2024

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Excellent salesman he worked very hard to get this deal together. He made sure all my wishes was meet. More

by meek9250
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Colon

Mar 18, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the wishes of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

February 08, 2024

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The Service was phenomenal all very nice people I would Definitely recommend using Brooklyn Jeep. More

by Ari
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Colon

Feb 13, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback, Ari. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

February 07, 2024

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my experience at Brooklyn Jeep was absolutely amazing. My sales consultant Jonathan understood from the very beginning what i needed in a car. The management team made me feel as if i was one of their own More

by taniaportillo123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Alicea , Jonathan Ellis, Christian H

Feb 08, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

February 07, 2024

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Employee Rating

I had a phenomenal experience. The entire staff was extremely professional, welcoming, easy to talk to, and helpful. Victor was my specialist and was very patient and kind. He made More

by Britiannasapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Britianna, thank you for writing this amazing review for our team! At Brooklyn Chrysler Dodge Jeep RAM, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

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