
26 Reviews
Write a Review26 Reviews of Steven Arroyo
June 02, 2025
Good service , good attention, fast service, great service and excellent quality service and excellent service and excellent price service and excellent quality service and excellent service and excellent price More
Other Employees Tagged: Handy Charles-Pierre, Alexander Perez, Sherine Clarke, Lorena Barroso, Cassandra Curtis
May 30, 2025
Problem never solved after 5 tries. Very disappointed by this dealership in regards to customer service. Very disappointed by this dealership in regards to customer service. More
Other Employees Tagged: Alexander Perez
May 27, 2025
First time coming here, wasn’t greeted by any service person had to go find a rep for simple oil change. I made an appointment for change three days prior for 9 o’clock. I found Casandra at her desk, sit person had to go find a rep for simple oil change. I made an appointment for change three days prior for 9 o’clock. I found Casandra at her desk, sitting with her leg up on her chair and one on the floor eating chips as my greeting she mentioned the service was $99 and had the wrong car as recorded, and I civic four-cylinderI said the price I was given was $59 and she said yeah you got a coupon I said no I don’t. She didn’t offer away for me to find one so I found myself she said it would be an hour and a half. I came back two hours later and the car was not even looked at yet. She said well it’s only been one hour and 50 minutes She completely didn’t care or had the body language to show that she wasn’t going to resolve the issue. I asked to speak to a service manager and she was pretty flippant about my request as well. She’s not here. You wanna talk to my GM as if my concern for leaving the appointment on time and getting to work on time was of no consequence to her. Listen, I want my car back. I’m leaving. I won’t come back here again and when I want to go locate the keys, she said it’s too late. They already took your car so reluctantly, I sat there and waited until my car was completed. Another 40 minutes went by and then I saw my car was completed because it was sitting there in the service bay ready for pick up, which no one alerted me to being done. The service itself was given it routine. Check up the service seem to go well with minor recommendations to replace the air conditioning filter and tire wear. I found a coupon online presented to her and I said thank you for taking it and Casandra just said no problem. No apologies from this immature service rep. I’m not sure how she interacts with other people in this neighborhood I’m pretty easy-going. I’ve been to other dealers like Rick case Honda in Davie never had this experience ever. I’m not sure how she stays employed watching her in her interaction with customer service unless she’s dealing with other teenage customers who don’t care I guess she’s a good employee. More
Other Employees Tagged: Cassandra Curtis
May 03, 2025
Got my oil change. Efficient service. Got a Uber to and from my home Emile car was able to receive service Efficient service. Got a Uber to and from my home Emile car was able to receive service More
Other Employees Tagged: Handy Charles-Pierre, Sherine Clarke, Lorena Barroso
March 22, 2025
Lizards listened to my concerns with my vehicle. He communicated the. same to service department. He then was able to tell me what could and could not be done. Service was for a recall schedule and He communicated the. same to service department. He then was able to tell me what could and could not be done. Service was for a recall schedule and and oil change plus a mystery thing happening to my windows More
Other Employees Tagged: Lizardo Garcia
February 12, 2025
Excellent customer service . The coffee machine while you wait really makes the wait time bearable The coffee machine while you wait really makes the wait time bearable More
Other Employees Tagged: Fritzroy Innis, Frank Gregory, Alex Hardy, Julio Gomez, Handy Charles-Pierre, Lizardo Garcia, Alexander Perez, Sherine Clarke , Max Bruhn
January 21, 2025
I have the worst recommendations for Largo Honda, and I would love to have an interview with the person who supervises this dealership. would love to have an interview with the person who supervises this dealership. More
Other Employees Tagged: Carlos Suarez, Bruno Perez, Enrique Henry Baena , Franck Gonzalez, Julio Serra


