Steve Whittaker

I reported that my truck is vibrating at 40-60mph upon acceleration. They stated they would fix the problem and take care of it. The problem is still occurring. The salesman I worked with Steve, told acceleration. They stated they would fix the problem and take care of it. The problem is still occurring. The salesman I worked with Steve, told me that in my bill of sale there would be a documented “I owe You” 3 oil changes. Upon telling that to the service department, not only was it not documented, but the sale itself was not documented. To the point they were stating that I was the former owner of the vehicle and they had already serviced my vehicle enough times, not to warrant an oil change. I appreciate the service manager covering my bill and coming to an understanding of my situation. However, I do not appreciate the fact my truck is still not fixed. More

by JEFFREY.MAIN Verified Customer Verified Customer

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Went out of their way to provide a low price with excellent service and quality work. Excellent communication. excellent service and quality work. Excellent communication. More

by HUFF201 Verified Customer Verified Customer

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Good price, based on prior dings, poor prep computer fault not fixed inconvenience to me. Good financing. fault not fixed inconvenience to me. Good financing. More

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Quick and on time. Easy to book the appointment. Will recommend it to others. Thank you Easy to book the appointment. Will recommend it to others. Thank you More

by Ayad Verified Customer Verified Customer

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Everyone at osborne service are great especially Donta. The service was done as requested and fast The service was done as requested and fast More

by Italianroast Verified Customer Verified Customer

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They was able to get me in the day. I made the appointment on my F350 with 2800 miles on it saying I needed an oil change. I made the appointment on my F350 with 2800 miles on it saying I needed an oil change. More

by Bobby Williams Verified Customer Verified Customer

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Brandon was great to work with and was able to answer my questions I had. questions I had. More

by corygocards81 Verified Customer Verified Customer

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I had a great experience with the purchase of my new car at Oxmoor. Austin was amazing and super informative. He went above and beyond. 10/10 my best car buying experience to date. at Oxmoor. Austin was amazing and super informative. He went above and beyond. 10/10 my best car buying experience to date. More

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Outstanding service! ! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs ! Dontae done a phenomenal job. Highly recommend Oxmoor ford for any service needs More

by Ash.austin1987 Verified Customer Verified Customer

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SteveW did a great job in helping us replace a Raptor for a Raptor! It was our 3rd purchase in last 15 months to go along with a Bronco and Bronco sport. a Raptor! It was our 3rd purchase in last 15 months to go along with a Bronco and Bronco sport. More

by WMFLEMING68 Verified Customer Verified Customer

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