Steve Vigil
Steve Vigil at Reliable Nissan
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Steve Vigil

Service Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.0
287 Reviews
4.0

287 Reviews

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287 Reviews of Steve Vigil

November 22, 2024

Dealership Rating
Employee Rating

My car did not get fixed after paying 1300. Waste of my time and money. More

by KTAMINICH
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Recommend Dealer
No

Other Employees Tagged: Nick Anaya

November 21, 2024

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Very friendly and fast. Would highly recommend this service center and sales center to everyone More

by MARKIEMARKFEN1971
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Recommend Dealer
Yes

November 21, 2024

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The staff was very nice to me when dropping off my vehicle. It took them some time to contact me about the price for my service and figure out what they were doing. More

by Kkeiner
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Recommend Dealer
Yes

November 20, 2024

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This has been the number 1 Service Center I’ve ever been to I bought infinity this service center is very very good polite smile, and very caring. Thank you. More

by roger.king1234
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Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe

Nov 21, 2024

Reliable Nissan responded

Roger, thank you for your fantastic review! We're thrilled to hear you had such a positive experience at our service center. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to seeing you again!

November 20, 2024

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Way cheaper compere to the other dealer Ramone very friendly the day I will replace my car ,Reliable will be the place to go More

by FERRARI_G
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Recommend Dealer
Yes
Nov 21, 2024

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you found great value with us and enjoyed your experience with Ramone. We look forward to helping you again when it’s time to replace your car!

November 19, 2024

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They fight me all the time I go change my oil. I ask them not to mess with my tire pressure the ignore my request. Even with an appointment the take 2 hours or longer to service my car. This last More

by SEDILLO753
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Recommend Dealer
No
Nov 21, 2024

Reliable Nissan responded

We are concerned to hear about the challenges you've faced during your visits, including the handling of your tire pressure requests, service delays, and concerns regarding tire rotation and repairs. This is not the level of service we strive to provide. To address your concerns and ensure we make things right, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 16, 2024

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People are friendly and helpful. The dealership is clean and bright. I liked it there More

by tlucero57.tl
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Recommend Dealer
Yes
Nov 18, 2024

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you enjoyed your visit and appreciated our team's friendliness and the dealership's atmosphere. We’re always striving to provide a positive experience and look forward to welcoming you back!

November 16, 2024

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I waited for 3-1/2 hours for a recall correction. After waiting I was informed the the recall was not loaded in to the module and I would have to come back in 2 weeks to do it all over again. More

by paulstanislawski23
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Recommend Dealer
No
Nov 19, 2024

Reliable Nissan responded

Waiting 3-1/2 hours only to find out the recall correction wasn’t completed as expected is understandably frustrating. Your time is valuable, and we regret that this situation caused such an inconvenience. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 15, 2024

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The best service personnel in the business, friendly and professional. My vehicle was perfectly serviced. More

by Tomj505
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Recommend Dealer
Yes
Nov 18, 2024

Reliable Nissan responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear you had such a great experience with our team. Providing friendly and professional service is our top priority. We look forward to assisting you again in the future!

November 14, 2024

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I am glad they were able to identify that I had a bad battery, however when they installed the new battery all sensors needed to be reset, I had low tire pressure and they didn’t fill them, I would think More

by ashchaveS45605
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Reliable Nissan responded

We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.

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