Steve Upton
Service Manager
Ed Morse Chrysler Dodge Jeep Ram St. Robert
809 Missouri Ave
St Robert, MO 65584
8 Reviews
Write a Review8 Reviews of Steve Upton
November 07, 2024
Totally clueless front desk. Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife leave work again to drop off key. I called 10 minutes after she dropped off the key to confirm what they are supposed to do to my jeep and ask about the cost of a transmission service and they could not find my key and assured me that noone has dropped off any keys. After several "hold ons" they found the key but could not tell me about simple costs for service such as a transmission change. Went back and got my keys, i was very leary of them doing any work at all to my vehicle if they cannot do the simple things. More
Other Employees Tagged: sarah
July 24, 2023
Absolutely worst service department I have ever dealt with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again. with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again. More
January 05, 2022
They were all great and went the extra time to make sure everything was good everything was good More
Other Employees Tagged: Randy Nelson, Travis Morris
December 29, 2021
Great customer service. Highly recommend. Financing was a smooth and easy process. Trade in was fair. smooth and easy process. Trade in was fair. More
Other Employees Tagged: Randy Nelson, Richie Hurst, Travis Morris
August 31, 2021
Travis was very helpful understood the technology of the car and explained the truck to my son Seth. The finance manage was very professional and did not push anything that I did not want. Possibly the b car and explained the truck to my son Seth. The finance manage was very professional and did not push anything that I did not want. Possibly the best car experience i have ever had. More
Other Employees Tagged: Travis Morris
June 15, 2021
Everyone is friendly, always. They listen to what I say, and if it might require a suggestion of advice. They will almost always offer several ideas. and if it might require a suggestion of advice. They will almost always offer several ideas. More
Other Employees Tagged: Nikki, Sunshine
May 27, 2021
Thanks for all you guys do, everyone at dealership was fantastic I'm 58 years old I bought numerous amount of cars in my life this is the first time I left a dealership really feeling good feeling happy I fantastic I'm 58 years old I bought numerous amount of cars in my life this is the first time I left a dealership really feeling good feeling happy I got everything I need it the price I need it the payment I need it I was very very satisfied thank you very much to everyone there Lori everyone in the office Travis Morris thank you very much you made one happy old guy More
Other Employees Tagged: Jeremy Johnson, Peter Deiser, Travis Morris, Daniel LaMar, Jeff Helton , Lori,
May 22, 2021
Loser service departmentI called to get a quote on Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told they don't do that type of work!!!??? WTH you can tell me how much it's going to cost, which $2000 for just labor is a little ridiculous I have done my share of transmission work in my day and I don't want to do it anymore. These people are obviously idiots if they don't even know what their repair shop repairs plus to think I'm stupid enough to believe that cost of labor 🙄.... Even if it is that much I'd rather pay someone else besides you morons to even trust y'all to wash my car More
Other Employees Tagged: Richie Hurst