Steve Stojack
Steve Stojack at Mercedes-Benz of Sugar Land
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Steve Stojack

VP - Fixed Operations

Mercedes-Benz of Sugar Land

15625 Southwest Fwy
Sugar Land, TX 77478

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2 Reviews
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2 Reviews

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2 Reviews of Steve Stojack

September 25, 2018

Dealership Rating
Employee Rating

The worst MB dealership service that I ever received!!! They could not fix a minor issue on my G63 after keeping it for 3 weeks. After 3 weeks, manager Steve Stojack lied to me about it being fixed. I wen More

by GB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

August 14, 2018

Dealership Rating
Employee Rating

WORST EXPERIENCE OF MY LIFE I am completely appalled at the lack of customer service and unethical behavior of this dealership. Let me list just a few things that have happene More

by DeannaZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Ron , Dave Newland, Ryan Rodriguez, Chou Shu

Aug 15, 2018

Mercedes-Benz of Sugar Land responded

We take client feedback very seriously as opportunities to improve our customer service. We are sorry that you are unhappy with the Mercedes-Benz brand. Our team worked diligently with Mercedes-Benz USA as well as Mercedes-Benz technical teams in Germany in order to diagnose your vehicle. After extensive testing and diagnostics we were unable to duplicate the concern you were experiencing with your car. Due to the intermittent nature of your concern, while the vehicle was in service it was driven extensively in order to see if the concern could be replicated. It is unfortunate that we could not come to a beneficial conclusion on these matters. We understand that you have traded the car in for another brand and are sorry we could not make Mercedes-Benz your next vehicle of choice. We wish you the best moving forward.