Steve Smith | Page 6

Another Great Buying Experience!! Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice and answered absolutely every question I had about different models and such. I ended up purchasing the car a week later and Richard finalized everything. The time had finally come to help my son get into a new car. He suggested a Jetta so we ventured down to Capistrano VW again and as we walked in with the intention of asking for Richard, there he stood. Again, he was very professional and knowledgeable about all the models we spoke to. This was my son's first car buying experience and as he was driving me home in his new car, he mentioned to me that Richard explained absolutely everything to him and there was zero confusion about anything. Kudos to Richard and Capistrano VW for keeping us satisfied customers!! (PS: I still have my 5 year old Jetta too and I love it!) More

by smcgrail Verified Customer Verified Customer

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VW Jetta purchase on 11/3/2019 My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating with the drop off and did not pressure us to buy or lease anything new. We came back on Sunday to ultimately purchase a Jetta (which is running great so far) and we were pleased with how knowledgeable and helpful Richard and everyone at the dealer was. The whole transaction and negotiation was very transparent and could not have been any easier. My dad and I like how Capo VW does business and expect to be back in the future. More

by mabarnet4492 Verified Customer Verified Customer

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Great experience! Richard was very knowledgeable and helpful when it came to pick out a car. He helped me get exactly what I wanted and did not push for me to get somet Richard was very knowledgeable and helpful when it came to pick out a car. He helped me get exactly what I wanted and did not push for me to get something more that I did not need. Very good experience! More

by mac Verified Customer Verified Customer

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Amazing people and products Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! More

by spinelli.traceyann Verified Customer Verified Customer

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New Tiguan Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see ya going anywhere else!! More

by kacytlane Verified Customer Verified Customer

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Fast and Fair Buyout Experience This was a buy out of a lease we had. We have leased three cars over the past 5 years from CapoVW and will likely visit again. This was a buy out of a lease we had. We have leased three cars over the past 5 years from CapoVW and will likely visit again. More

by MICHAEL@DEBIEFAM.COM Verified Customer Verified Customer

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Friendly, no BS dealership We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to buy out the leased vehicle because we really like it. Chuck was our salesman and he was great - friendly and helpful. The two men in finance were also friendly and easy to work with. Our only minor issues were that it was their first day using a new digital signing system so we were there for over 4 hours instead of the “couple” we were originally told, and after the service department did a 100-point check and out the car on the charger, we got it back with an error message that said “needs service” (they quickly and happily remedied that though). Oh, and I think their receptionist was not happy to be there on a Saturday, she was sullen and just short of rude. Overall, this is one of the best auto dealerships I have ever dealt with, so thank you, Capistrano VW! More

by pamela.niemi Verified Customer Verified Customer

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2014 Passat TDI Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle for us. This dealership should be the model for the car buying experience. It’s worth driving 30 miles to buy my car here. More

by RICK_GONZILLA Verified Customer Verified Customer

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Professional experience I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very hap I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very happy with our purchase. More

by tristen2 Verified Customer Verified Customer

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Professional and Personable My company chose VW for our current lease plan vehicles and I decided to look at VW for my personal car as well. I searched online and of course, sev My company chose VW for our current lease plan vehicles and I decided to look at VW for my personal car as well. I searched online and of course, several dealerships reached out to me immediately. Everyone was so pushy but when I responded to set up my appointment with Mike he understood that I was traveling for work and had to coordinate several things before I could meet. Everyone that helped me was extremely personable, listened to my needs and most importantly was respectful of my time. I have received many compliments on my new Tiguan and I will highly recommend Capo VW. More

by Lornahks Verified Customer Verified Customer

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