Steve Rothe
Steve Rothe at Gary Yeomans Ford Palm Bay
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Steve Rothe

Service Consultant

Gary Yeomans Ford Palm Bay

1202 Malabar Road Southeast
Palm Bay, FL 32907

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not yet
rated
27 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

30 yrs

not yet
rated

27 Reviews

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27 Reviews of Steve Rothe

February 08, 2025

Dealership Rating
Employee Rating

Worst experience we have ever had. Buying a vehicle, my husband AJ Laughlin and myself maureen Laughlin continue to deal with a piece of xxxx of a truck , so the sales manager the sale More

by maureenlaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 12, 2025

Gary Yeomans Ford Palm Bay responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Gary Yeomans Ford Palm Bay. We would like to make this up to you, if we still can. Please reach out us at (321) 326-5024 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

Feb 15, 2025

maureenlaughlin responded

We have reached out several times to this dealership, the same answer no one wants to take responsibility, they want to pass you around because they don't know how to handle this, I can guarantee if I called that number you posted nobody has any clue what I am talking about , I don't have time to chase these people down, if Gary Yeoman is that concerned they would have reached out to us long time ago same phone number no changes, I have moved on to the next step in reporting this issue to the highest levels, BBB has been notified to be cautious as well as Ford Headquarters alerted to this dealership conduct of business , the department of transportation and safety to let them know of issues,

August 27, 2021

Dealership Rating
Employee Rating

I was snubbed by a Service Advisor on an Oil Change/Tire Rotation as the Shop was too busy. Went to Service Advisor Steve Rothe and after hearing the situation, got my truck right in and then didn't charge More

by huff007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2021

Gary Yeomans Ford Palm Bay responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

May 06, 2021

Dealership Rating
Employee Rating

I had my 1996 Ford F-150 serviced, I had new rotors,pads, inner and outer bearings and seals installed pus “the works” and the experience was excellent, I worked with Ken the technician and Steve Rothe Servi More

by davidschultz1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Gary Yeomans Ford Palm Bay responded

Hello, thank you so much for your feedback about Gary Yeomans Ford Palm Bay! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Dealership Rating
Employee Rating

As always the Service Rep was very courteous, knowledgeable and fast. Ford Mechanics were at the top of their game and also friendly. Made a trip to the Parts Dept and had the same problem as alw More

by huff007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

My husband got a great deal. Mary Shutts was the salesperson and she worked her magic and got my husband the truck he wanted and they gave him a really good trade amount to put toward his new truck. More

by William Harrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Hartt , Mary Shutts

February 09, 2021

Dealership Rating

Very friendly and honest. Gary Yeomans Ford was my most relaxing dealings with a dealership. When we visited Gary Yeomans Ford we were treated like a relative, ( I know what your thinking, thats what every More

by Arnie F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2020

Dealership Rating
Employee Rating

Great efficient service. Good customer relationships. Jorge was very professional and accommodating during my visit. He is a very valued employee.i highly recommend Palm Bay Ford. More

by JackieMullen
Recommend Dealer
Yes

Other Employees Tagged: Franklyn Wallace, Chris Hartt , Sophia De la Jara, Jorge Samir Huertas

March 25, 2020

Dealership Rating
Employee Rating

Good service and care All staff have been very responsive to all my needs. I have had questions to issues and all were taken care of in timely manner. My 2018 F150 and I More

by Mrmadk58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Hartt

March 23, 2020

Dealership Rating
Employee Rating

Replacing a bad tire I had a bubble form in one of my tires. It was a factory defect and still under warranty. I should have received an new one for free. A compromise More

by Willislowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 20, 2020

Dealership Rating
Employee Rating

Palm Bay Ford is #1 I have been using this dealership way before 2013. I can't honestly remember how many cars we bought here but it started for a Ford Explorer. They a More

by aliceandbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sophia De la Jara

1

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