Steve Richardson
Steve Richardson at Hennessy Porsche North Atlanta
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Steve Richardson

Service Manager

Hennessy Porsche North Atlanta

990 Mansell Rd
Roswell, GA 30076

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4.6
18 Reviews

Dealership Experience

11 yrs, 4 mos

Languages Spoken

English English

4.6

18 Reviews

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18 Reviews of Steve Richardson

March 25, 2024

Dealership Rating
Employee Rating

Awful service. GM clearly does not care as he has totally incompetent folks working in customer facing service positions. I have never had a problem with any More

by Happy Monday
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Venti

December 15, 2023

Dealership Rating
Employee Rating

Hennessy Porsche is an unquestionably one of the very best car dealerships. The sale staff, service consultants and techs are first class. Everyone wants to help. I have purchased at least 7-8 cars from More

by Psycho57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Venti, Mike McPherson, Joel Hughes, Emerson Knauss , Fred Cunningham is the best tech in the business!

Dec 26, 2023

Hennessy Porsche North Atlanta responded

Wow -- it is a true honor to read this feedback from you! Our entire staff aims to deliver and be the best there is in the industry. Thank you for placing your trust in us and being a member of our Hennessy Porsche Family! Sincerely, The Hennessy Porsche North Atlanta Team

October 04, 2023

Dealership Rating
Employee Rating

Excellent experience all the way around. Most knowledgeable and professional team in Atlanta and this is the 7th vehicle I have purchased from Hennessy Porsche. More

by heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Hennessy Porsche North Atlanta responded

Heather, we are ecstatic upon reading that your 7th purchase with us was another excellent experience all around! We are truly grateful for your high remarks about our staff, as we always aim to deliver the best service around. Congratulations! We look forward to serving you for many years to come. Sincerely, The Hennessy Porsche North Atlanta Team

August 27, 2023

Dealership Rating
Employee Rating

I have purchased three Porsches from Hennessy Porsche since 2008 mainly because of the excellent service advisors, service department and sales staff, notably Joel Hughes, Garland Helton and Mike McPhers More

by Tennis4all
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Hennessy Porsche North Atlanta responded

We're honored to have served you with excellence for the past 15 years, and we truly appreciate your positive feedback for our team -- namely Joel Hughes, Garland Helton, and Mike McPherson. From Sales to Service, we always aim to be exceptional. We look forward to serving you for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

August 22, 2023

Dealership Rating
Employee Rating

I've been with Hennessy Porsche for many years leasing different types of vehicles. Each experience has been seamless. Grant Brewer and the team have been a joy to work with. Very professional! The servic More

by Christelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caldwell, Chris Velez, Charlie Edmondson , Grant Van Brewer

Aug 22, 2023

Hennessy Porsche North Atlanta responded

Christielle, It means a lot to us that you appreciate Grant's professionalism and communication skills. We're grateful for your kind words and will be sure to share them with Grant and the rest of our Staff. We look forward to serving you again down the road! Sincerely, The Hennessy Porsche North Atlanta Team

June 03, 2023

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Employee Rating

Awesome service experience with Joel Hughes and Steve Richardson at Hennessy Porsche! Great service recovery in a difficult situation. More

by Timborrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Hughes

Jun 07, 2023

Hennessy Porsche North Atlanta responded

Tim, we're thrilled to hear that Joel Hughes and Steve Richardson provided awesome service in a difficult situation! We will be sure to pass along your thoughtful remarks. Safe travels until next time! Sincerely, The Hennessy Porsche North Atlanta Team

May 02, 2023

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Employee Rating

Scott Hamilton helped me get a 911 Carrera T. This is the third 911 that I have gotten from Hennessy Porsche. The ordering process and delivery were very simple each time. I would highly recom More

by Alesi727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hamilton, Emerson Knauss

May 02, 2023

Hennessy Porsche North Atlanta responded

Thank you so much for choosing Hennessy Porsche for your third 911! We greatly appreciate your loyalty and are thrilled to hear that Scott provided you with excellent service during the ordering process and delivery. Enjoy your new 911 Carrera T! Sincerely, The Hennessy Porsche North Atlanta Team

April 26, 2023

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Employee Rating

Clean and inviting dealership. Very professional atmosphere. Highly recommend for any vehicle purchase, repairs or maintenance. More

by Christelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caldwell , Grant Van Brewer

Apr 27, 2023

Hennessy Porsche North Atlanta responded

Christelle, we appreciate your glowing recommendation for our dealership. We aim to deliver excellence at all turns and are glad to hear that your experience has been a reflection of this goal. Thank you for choosing Hennessy! Sincerely, The Hennessy Porsche North Atlanta Team

April 16, 2023

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Employee Rating

Have purchased many vehicles from Hennessy since they opened and each transaction is a true pleasure to execute. The entire sales and service team are tuned in with one another and truly care about the c More

by stephen.schwarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2023

Hennessy Porsche North Atlanta responded

Stephen, thank you for leaving this glowing 5-star recommendation! We're overjoyed to hear that you've had multiple great experiences with both our Sales and Service Teams over the years. We strive to provide a seamless and enjoyable experience for all of our customers, and we appreciate your continued loyalty. Thank you for being a part of the Hennessy Porsche Family! Sincerely, The Hennessy Porsche North Atlanta Team

September 21, 2022

Dealership Rating
Employee Rating

As a three time repeat customer of Hennessy Porsche, I could not be more pleased with the consistency of the experience I have received at Hennessy every time. Jack, Mike and Greg not only answered every More

by Tadmac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike McPherson, John Sargent , Greg Jordan, Jack Wyatt

Sep 22, 2022

Hennessy Porsche North Atlanta responded

Thank you for taking the time to leave our team members--Jack, Mike, and Greg in particular--a glowing recommendation. We aim to set the bar high every time and are overjoyed to hear that your three experiences with us reflect this goal. Congratulations, and thank you for continuing to be part of the Hennessy Family! Sincerely, The Hennessy Porsche North Atlanta Team

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