Steve P
Steve P at Elite Motors
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Steve P

Sales

Elite Motors

100 N Green Bay Rd
Waukegan, IL 60085

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27 Reviews

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27 Reviews

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27 Reviews of Steve P

July 18, 2024

Dealership Rating
Employee Rating

I write to thank Stive for his attention. He took the time to understand my needs and provided several SUVs to test-drive. I am a bit puzzled now, as one is a bit cheaper, but the second I li More

by Pam
Finance Experience
Recommend Dealer
Yes

June 20, 2023

Dealership Rating
Employee Rating

David D. Was the most helpful car salesperson I have ever have worked with anywhere! Great experience! More

by humlbe.dc
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Martin, LENNY CLIFTON

June 19, 2023

Dealership Rating
Employee Rating

David D is awesome and I highly reccommend both him and elite motors! Great people ! More

by daniel_sabala
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Martin, Jorgen Parend, LENNY CLIFTON , Alex Parker, David D

June 19, 2023

Dealership Rating
Employee Rating

David is a true professional and knows how to treat a customer. I’ve never had such a great experience buying anything! More

by brysond
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Martin, LENNY CLIFTON

August 29, 2019

Dealership Rating
Employee Rating

Fantastic Experience I came in with less than perfect credit and you were able to get me financed and my monthly payments are affordable thank you so much you guys are phe More

by EdSMart63$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson , Tom Peterson, Mike Perez

December 14, 2017

Dealership Rating
Employee Rating

Great experience Both Bryson and Steve were involved in making the purchase of my vehicle a great experience. They went above and beyond to make it possible for me to More

by Jv66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson , Bryson B, Steve Hatton

September 11, 2016

Dealership Rating
Employee Rating

Untrustworthy.. Unprofessional.. Unethical Don't ever trust their words especially if you are dealing with Mr. Steve (the MANAGER). He'll commit to you and later be not even apologetic for bre More

by Arvind Kumar
Recommend Dealer
No
Dec 12, 2016

Elite Motors responded

We're extremely sorry to hear of your disappointment in dealing with our business. We frequently negotiate deals online and over the phone as we do business in many different states on a regular basis - and of course we are "open" online 24/7. You were offered the opportunity to electronically sign a provisional purchase agreement and leave a deposit on the vehicle prior to your coming in. You were informed in no uncertain terms that until we have a signed agreement and a deposit the vehicle is still for sale to any other prospective buyer. Without a commitment to buy from one prospective buyer, it is unethical for us to prevent another interested party from making a purchase on that same vehicle. We understand it's frustrating when someone else wants the same vehicle that you do. In your case, the other customer moved faster to secure the vehicle.

June 20, 2016

Dealership Rating
Employee Rating

Out of state buyer Called and was told and verified with a salesman that the vehicle was still there. Drove all the way from Milwaukee just to find out the car was sold More

by Kthao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

June 09, 2016

Dealership Rating
Employee Rating

Awesome From start to finish the experience at Elite motors was great chase, Steve and Kevin were efficient, knowledgeable, honest and very nice. I recommend More

by Kiasoul
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Keough

April 18, 2016

Dealership Rating
Employee Rating

Liars . Long store . If I could give them negative I would . Girls on phone rude and have know idea what is going on , who is who . Put you on hold for long t More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2016

Elite Motors responded

Carlover, My name is Kevin Keough and I am the Customer Satisfaction Manager at Elite Motors in Mundelein. I just read this review and it concerns me. We work hard to maintain a very high customer satisfaction rating. I am unaware of your issue with us and I would like to understand it. I will do everything reasonable to make it right with you. Please me at 847-949-9933 X124 or email me at kevink@elitemotorsonline.com. I look forward to hearing from you and resolving your dissatisfaction with us.

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