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Steve Neidig

Overview Reviews (16) Inventory (472)

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Steve Neidig

Sales Manager

Honda North

382 Newbury Street
Danvers, MA 01923

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4.7

16 Reviews

Overview Reviews (16) Inventory (472)

Dealership Experience

13 yrs, 5 mos

Industry Experience

30 yrs

4.7

16 Reviews

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16 Reviews of Steve Neidig

June 17, 2026

Dealership Rating

Employee Rating

I recently purchased a vehicle and, while there was a minor issue during the process, it was addressed and resolved in a timely and professional manner. What stood out most was the excellent customer ser minor issue during the process, it was addressed and resolved in a timely and professional manner. What stood out most was the excellent customer service provided by my salesperson Luke. Luke was friendly, knowledgeable, responsive, apologetic and made sure I was kept informed throughout the process. His commitment to ensuring everything was taken care of made the experience a positive one. I appreciate the effort put forth to resolve the issue quickly and would recommend this dealership to anyone looking for great customer service and a team that stands behind their customers. More

by lilshellzz21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Hahn, Luke Vitale

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Jun 17, 2026 -

Honda North responded

We're delighted that Luke and our team provided you with excellent service and resolved the issue quickly. Thank you for recommending him and our dealership. We will be sure to pass along your kind words to him. See you next time at Honda North! Sincerely, Honda North Danvers, MA www.hondanorth.com

June 07, 2026

Dealership Rating

Employee Rating

I was happy with the way I was treated. Everyone at Honda North was very nice and helpful. Great service! Everyone at Honda North was very nice and helpful. Great service! More

by jpl761

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Dake, Ivanete Borges, Chad Nobrega, Lucky Chann, Stephanie Killian , Sean

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Jun 07, 2026 -

Honda North responded

What a pleasure to hear you felt well cared for during your visit. We’re delighted our team’s kindness and support made your experience great. Feel free to reach out any time for your Honda needs. Sincerely, Honda North

June 03, 2026

Dealership Rating

Employee Rating

They were all great and very helpful! Easily my best experience purchasing a car! Very happy customer Easily my best experience purchasing a car! Very happy customer More

by Rachelcolomba

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephen Messner, Ariel Vittini, Aizaz Shah

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Jun 03, 2026 -

Honda North responded

What a pleasure to hear Stephen and the team made your Honda CR-V purchase such a success. Congratulations on your new CR-V, and thank you for sharing your experience. Enjoy every mile and safe travels ahead. Sincerely, Honda North

April 25, 2026

Dealership Rating

Employee Rating

Luke was great! Very helpful and no high pressure which was perfect for me! Highly recommend! Very helpful and no high pressure which was perfect for me! Highly recommend! More

by Lori

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aizaz Shah , Luke Vitale *****

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Apr 26, 2026 -

Honda North responded

Thank you for recommending us. We’re glad our team provided a helpful, pressure-free experience. Enjoy your new Honda and please reach out if we can assist again. Sincerely, Honda North

February 21, 2026

Dealership Rating

Employee Rating

I recently bought a new car at Honda North and had a very positive experience. My sales associate, Wilter was professional and responsive to all my questions. I will not hesitate to refer friends and family positive experience. My sales associate, Wilter was professional and responsive to all my questions. I will not hesitate to refer friends and family to this dealership. I love my new car! More

by Tricia

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Wilter Cruz, James Hahn

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Feb 21, 2026 -

Honda North responded

Thanks for letting us know about your positive experience. We’re glad Wilter was professional and responsive, and that you love your new Honda. We appreciate your referrals of friends and family. Sincerely, Honda North

July 24, 2025

Dealership Rating

Employee Rating

Joseph was great! Fabulous to work with! Would definitely recommend Honda North to a friend! Jameel was great to! Fabulous to work with! Would definitely recommend Honda North to a friend! Jameel was great to! More

by brynnaronan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jameel Nichols , Joseph

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Jul 24, 2025 -

Honda North responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda North! Sincerely, Honda North

March 28, 2025

Dealership Rating

Employee Rating

Very helpful, friendly and patient. Answered all my questions and made sure I understood. Did not pressure to sell me things I didn't need or want. Answered all my questions and made sure I understood. Did not pressure to sell me things I didn't need or want. More

by Kmiller

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Ortiz, Aizaz Shah

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Mar 28, 2025 -

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

December 12, 2024

Dealership Rating

Employee Rating

My salesman Jason was great. Everything went smoothly. The remodeling nicely done. Love the HR-V I leased. Everything went smoothly. The remodeling nicely done. Love the HR-V I leased. More

by stac-travcolella

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Killian , Jason Okeefe

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Dec 12, 2024 -

Honda North responded

We're delighted to hear that Jason provided a smooth experience and that you're enjoying your new HR-V from Honda North! Thanks for noticing our remodeling efforts too. Safe travels in your leased vehicle! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 26, 2024

Dealership Rating

Employee Rating

Mr. Dake is a pushy salesman for my Lease. He did not return my calls when needed. The car was a good quality. Dake is a pushy salesman for my Lease. He did not return my calls when needed. The car was a good quality. More

by victoriashal

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ed Dake

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Nov 30, 2024 -

Honda North responded

Thank you for bringing this to our attention, Victoria, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Honda North

Dec 17, 2024 -

victoriashal responded

Hello. I came in on an invitation from Mr. Steve Neidig, One of the managers to explore my options for the end of the Lease. I was HUMILIATED, ridiculed and put down by this individual. I was literally shaking when came out of the place. He ridiculed my Gender when my purse fell down, told me that I am lier in No certain words when I told him things I was promised 3 years ago when started this Lease. I was left to wait for a really long time, when approached to ask, he said “Calm down”, Time out” like if I was a child. I hardly said 2 words in a normal voice as he made me feel like I was hysterical. My current car was Leased ( via extreme pushy salesman) 3 years ago and I waited for it to end to Buy a new car. I offered and kept asking about a sale, but he kept pushing for 36 months Lease, ignoring my wishes completely. I offered to pay cash for a new car, but no, it HAS to be Lease only according to Mr. Steve N or purchasing my current used car since its “another way of owning”. My friend who came with me was outraged hearing all of this, a Woman being treated this way. If a management has any questions I welcome it, since the described above is just a small part of extremely negative Experience. I leased/bought many cars in my life, but had never dealt with this way. Thank you.

November 15, 2024

Dealership Rating

Employee Rating

Carlos and Jason were very helpful in helping me and my wife a new car that fit our needs. wife a new car that fit our needs. More

by DanielClucas1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Ortiz

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Nov 15, 2024 -

Honda North responded

Daniel, thank you for the kind review! We're so glad Carlos & Juan were able to help you find the right vehicle for your needs. Take care and please don't hesitate to reach out if our Honda North team can be of service again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

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