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Steve Neidig
Steve Neidig at Honda North
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Steve Neidig

Sales Manager

Honda North

382 Newbury Street
Danvers, MA 01923

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4.2
10 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

28 yrs, 5 mos

4.2

10 Reviews

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10 Reviews of Steve Neidig

December 17, 2024

Dealership Rating
Employee Rating

The worst experience I had ever had in any dealership in my life where I came to buy, (sales department) Women, single women, middle aged women, women of diversity avoid this dealership- it is NOT wome More

by victoriashal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
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Dec 20, 2024

Honda North responded

Providing a positive experience is our top priority, Victoria, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Honda North

December 12, 2024

Dealership Rating
Employee Rating

My salesman Jason was great. Everything went smoothly. The remodeling nicely done. Love the HR-V I leased. More

by stac-travcolella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Okeefe, Stephanie Killian

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Dec 12, 2024

Honda North responded

We're delighted to hear that Jason provided a smooth experience and that you're enjoying your new HR-V from Honda North! Thanks for noticing our remodeling efforts too. Safe travels in your leased vehicle! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 26, 2024

Dealership Rating
Employee Rating

Mr. Dake is a pushy salesman for my Lease. He did not return my calls when needed. The car was a good quality. More

by victoriashal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ed Dake

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Nov 30, 2024

Honda North responded

Thank you for bringing this to our attention, Victoria, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Honda North

Dec 15, 2024

victoriashal responded

Hello. I came in on an invitation from Mr. Steve Neidig, One of the managers to explore my options for the end of the Lease. I was HUMILIATED, ridiculed and put down by this individual. I was literally shaking when came out of the place. He ridiculed my Gender when my purse fell down, told me that I am lier in No certain words when I told him things I was promised 3 years ago when started this Lease. I was left to wait for a really long time, when approached to ask, he said “Calm down”, Time out” like if I was a child. I hardly said 2 words in a normal voice as he made me feel like I was hysterical. My current car was Leased ( via extreme pushy salesman) 3 years ago and I waited for it to end to Buy a new car. I offered and kept asking about a sale, but he kept pushing for 36 months Lease, ignoring my wishes completely. I offered to pay cash for a new car, but no, it HAS to be Lease only according to Mr. Steve N or purchasing my current used car since its “another way of owning”. My friend who came with me was outraged hearing all of this, a Woman being treated this way. If a management has any questions I welcome it, since the described above is just a small part of extremely negative Experience. I leased/bought many cars in my life, but had never dealt with this way. Thank you.

November 15, 2024

Dealership Rating
Employee Rating

Carlos and Jason were very helpful in helping me and my wife a new car that fit our needs. More

by DanielClucas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortiz

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Nov 15, 2024

Honda North responded

Daniel, thank you for the kind review! We're so glad Carlos & Juan were able to help you find the right vehicle for your needs. Take care and please don't hesitate to reach out if our Honda North team can be of service again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

May 31, 2024

Dealership Rating
Employee Rating

High marks to Honda North personnel. Gary Cole and Natra Sim were attentive, efficient, professional. Buying a new car with Honda North was a pleasure. More

by Alice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Cole, Jameel Nichols, Natra Sim

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Jun 02, 2024

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

April 30, 2024

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Employee Rating

A good experience. Everything went smoothly. Happy with the car and can’t think of anything else to say More

by legal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Thomas Au, Aizaz Shah

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Apr 30, 2024

Honda North responded

We're glad to know your experience at Honda North went smoothly and you're happy with your new car. Thanks for the positive review! Sincerely, Honda North Danvers, MA www.HondaNorth.com

March 22, 2024

Dealership Rating
Employee Rating

You gays Make me feel like at home the best option, Luis is the best. More

by Wildy tejada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Au , Jairo Baez, Luis Santiago Martinez

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Mar 22, 2024

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Sincerely, Honda North

March 07, 2024

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Employee Rating

Natra was patient and knowledgeable and listened to what I needed the vehicle for, and explained to me all the features that would help me out! More

by Jewels778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Natra Sim, Stephanie Killian

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Mar 07, 2024

Honda North responded

We're so glad to know that Natra was able to assist you effectively at Honda North! It's important for us that our customers understand their vehicle's features. Thanks for the positive feedback! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 15, 2023

Dealership Rating
Employee Rating

Outstanding service without any pressure. Ludgi provided a great experience and patiently answered all my questions. The service, all around, is exceptional. Thanks, guys! More

by capephoto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John D'Alfonso, Ludgi

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Nov 15, 2023

Honda North responded

Thank you for taking the time to share your thoughts on working with John, Steve, and Ludgi. We're glad to hear we delivered such a great experience! Sincerely, Honda North

June 20, 2023

Dealership Rating
Employee Rating

Great experience. They made buying a car easy and stress free. We loved our salesman Mike. More

by Ktb1430
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Desrosier, Kevin Majeskey, Thomas Au

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Jun 21, 2023

Honda North responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda North. Sincerely, Honda North

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