Steve Monk

Another good experience with the Matthews team. Always attentive to my questions, comments and concerns! Always attentive to my questions, comments and concerns! More

by LAPIDUSNY Verified Customer Verified Customer

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Everything has been good with the service that I have received from this Service Center. received from this Service Center. More

by alans4 Verified Customer Verified Customer

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they provided clear information on what needed to be fixed, how much it would cost and whether it needed to happen asap or could wait. They ended up saving me over $400 on my break repairs. Customer s fixed, how much it would cost and whether it needed to happen asap or could wait. They ended up saving me over $400 on my break repairs. Customer service is friendly and the place is clean and welcoming. More

by j_g_bell Verified Customer Verified Customer

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Matthew’s certainly provides good service with comfortable place to wait for one’s service. The employees seem to care and serious about their work. comfortable place to wait for one’s service. The employees seem to care and serious about their work. More

by benandjean Verified Customer Verified Customer

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Very friendly. Keep you informed of any issues that arise. Very nice waiting area with coffee, tea, hot chocolate and really good fresh popcorn! Keep you informed of any issues that arise. Very nice waiting area with coffee, tea, hot chocolate and really good fresh popcorn! More

by gahackett8 Verified Customer Verified Customer

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Mechanic never followed up with me if my warranty covered what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. S what needed to be fixed. He told me it was 5700.00 to repair I called back with warranty information and he said he would call back and he did not. Since then I trade my car and bought a Honda Pilot in Syracuse. More

by beezley42 Verified Customer Verified Customer

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My first service visit since buying the vehicle. Very good service in a reasonable time for a good price. Very good service in a reasonable time for a good price. More

by Hc710 Verified Customer Verified Customer

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The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did not explain how these recalls were corrected. After having the car for hours, they called and told me the brakes and pads were very bad. I took the car to my regular mechanic, and he said they were not bad and did not need work at this time. I was very disappointed that I was lied to. More

by GERIH21 Verified Customer Verified Customer

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Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time. Staff friendly and knowledgeable. Second time buying from them and will return next time. More

by justellen10 Verified Customer Verified Customer

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They do a great job getting the cars in for service and getting them out. getting them out. More

by lesliejm01@yahoo.com Verified Customer Verified Customer

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