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Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
221 Reviews
4.7

221 Reviews

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221 Reviews of Steve Monk

December 05, 2025

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Employee Rating

Worked with me on scheduling and getting the car fixed! Flexible and speedy! Pleasant and friendly staff. More

by s.gaydorus625
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Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha

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December 01, 2025

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Employee Rating

Excellent group, start to finish! From when I drove in to when I drove out, very nice people all around. More

by mrmgilber
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Recommend Dealer
Yes
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Dec 02, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 25, 2025

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Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by ChrisConrad
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Recommend Dealer
Yes
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Nov 26, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2025

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I’m always satisfied with the quality of the work that is provided by the dealership. More

by enniso3
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Recommend Dealer
Yes
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Nov 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2025

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Great Service great people! !!!! Definitely will return to this dealership for service in the future for sure !! More

by agarcia49
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Recommend Dealer
Yes
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Nov 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 21, 2025

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Employee Rating

Always professional and clean service. On time, Courtesy and Friendly. Highly recommend for sales and service. More

by bob.hagenbuch
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 17, 2025

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Everything was completed on a timely manner and the team was very easy to work with. More

by jmdubrava
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 13, 2025

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Caring, amazing, respectful knowledge, most of all understanding through full God blessing to me at hard time ,its holidays seasonal, didn't try to take advantage of me Mrs. Trish,aswellmrs bamb More

by yeneesmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Jackson, Dan Blaine, Tim Salisbury

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Nov 14, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 11, 2025

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Employee Rating

As always, service was completed in a timely fashion. All Matthews people were friendly and helpful. More

by gkgeneva
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 11, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 08, 2025

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Employee Rating

Excellent service - pleasant waiting area - coffee and doughnuts (on doughnut day) popcorn available, too! Easy to deal and communicate with all. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Salisbury

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Nov 11, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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