

Steve joined the team at Secor early in 2019 and enjoys every aspect of his role as Finance Manager. Steve strives to make every transaction smooth and efficient so our clients can get on the road to enjoy their new vehicle. Our goal is to make every interaction a truly exceptional experience. Steve enjoys spending time with his friends and family when he is not at the dealership. Stop in soon to meet Steve and the rest of the team at Secor Volvo!
Read moreDealership Experience
6 yrs, 5 mos
Languages Spoken
English
226 Reviews
Write a Review226 Reviews of Steve Matters
May 04, 2025
My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my initial contact with the dealership, walking me through the ordering procedure that insured that the automobile that would be delivered would be exactly the fabulous vehicle that I truly wanted. The sales representatives at Lotus of New London connected me with the utmost professional automobile sales and service personnel at SECOR Volvo who worked collaboratively with my sales personnel at Lotus of New London to build a strong and sustainable business relationship that continues to deliver complete customer satisfaction; that includes continuity of care and quality service moving forward. My overall customer experience at SECOR Automobiles is stellar. More
Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss, Julie Mei, Keith Mattingly, Bear Dalton, Kayleigh Sweet, Anthony Mitchell, Tom Feeney , Charlie and Rosa
April 20, 2025
Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More
Other Employees Tagged: Diane Gebhard
April 03, 2025
I have been doing business with Secor for all of my last Volvo auto purchases and service and they provide the BEST in all catgories! I would highly recommend Secor Volvo and it;s exceptional staff members Volvo auto purchases and service and they provide the BEST in all catgories! I would highly recommend Secor Volvo and it;s exceptional staff members in all departments! Thank you again! More
Other Employees Tagged: Stephen Plona, Sean Trafford
April 03, 2025
Steve Plona was extremely knowledgeable, and the purchase experience was very pleasant. We have been long time Volvo customers and will be going back to Secor for all our Volvo needs. experience was very pleasant. We have been long time Volvo customers and will be going back to Secor for all our Volvo needs. More
Other Employees Tagged: Stephen Plona
April 01, 2025
Sean was great to work with and will reach out next time I need another vehicle. Cheers! I need another vehicle. Cheers! More
Other Employees Tagged: Sean Trafford
March 28, 2025
Experience was fairly seamless. Diane was informative and not high pressure. Financing was not as transparent or customer focused. Diane was informative and not high pressure. Financing was not as transparent or customer focused. More
Other Employees Tagged: Diane Gebhard
March 25, 2025
Secor is always extremely helpful, accommodating, and knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. More
Other Employees Tagged: Julie Mei, Keith Mattingly
March 23, 2025
Very nice, helpful, wholesome, and all around great dealership. Doesn't feel like other dealership with business mentality. dealership. Doesn't feel like other dealership with business mentality. More
Other Employees Tagged: Tom Feeney
March 23, 2025
Dianne was awesome as she has been in the past. She found the right car and met all our needs She found the right car and met all our needs More
Other Employees Tagged: Diane Gebhard
March 13, 2025
Beyond and above! This was the attitude and made the buying experience exceptional and very pleasant. Thank you to Steve Plona and the entire team at Secor Volvo! This was the attitude and made the buying experience exceptional and very pleasant. Thank you to Steve Plona and the entire team at Secor Volvo! More
Other Employees Tagged: Stephen Plona, Keith Mattingly, Kayleigh Sweet