Steve Kwasman | Page 2

Great experience Great work between Rob and Cole, traveling from Tennessee , your group hit it out of the park! Thank you for taking care of us Thank you! Great work between Rob and Cole, traveling from Tennessee , your group hit it out of the park! Thank you for taking care of us Thank you! More

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Consider Rob and Dealership even if you're 50 miles away My daughter had a Mini which we had purchased from another dealer, now we were in the market for an upgrade. I also shopped around with other dealers My daughter had a Mini which we had purchased from another dealer, now we were in the market for an upgrade. I also shopped around with other dealers and found Rob was much more responsive than any other. Very straight forward on the price the first time around, you don't have to haggle with them. He gave us very good suggestions on all the options we were looking for. Manager Steve is also a pleasure to work with, and finally Cole your Mini genius is also great to work with. They are a "No Pressure" dealership, and even the finance person has your concern. My take is to save your time and just contact Rob for the next purchase . Nick More

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New car purchase The Knauz team is a pleasure to purchase from. They found the right car and worked hard for me. I highly recommend them for your next Mini purchase. The Knauz team is a pleasure to purchase from. They found the right car and worked hard for me. I highly recommend them for your next Mini purchase. More

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ALICE IN MINI WONDERLAND What a beautiful and efficient dealership with a bazillion minis of all shapes, colors, and styles. I was so impressed with the friendly and concerned What a beautiful and efficient dealership with a bazillion minis of all shapes, colors, and styles. I was so impressed with the friendly and concerned staff. It seemed as if everyone was there to make sure I was treated right. And I was! Cole was a delightful guide to my understanding of my new mini. Steve helped me with the business end, and Rob was pleasant and efficient in his role as the financial guy. My experience was actually pleasant. And I drove away in an awesome Mini Clubman. Thank you guys! Jennifer More

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Excellent, smooth transaction!!! I am very pleased to have purchased my vehicle from Knauz Mini. I am from out of state and talking with Rob on the phone and working out the details I am very pleased to have purchased my vehicle from Knauz Mini. I am from out of state and talking with Rob on the phone and working out the details was actually a great experience. I drove in late last night to see the car in peson and he had everything all set up. I purchased this car as a surprise 16th birthday gift for my daughter and she will be very excited to get it. I am thankful for Rob making this an easy decision and for making sure Steve was ready for me when I walked in. Steve also did a wonderful job along with others on the staff. Next time we buy a car I will definitely give these guys a call. Great work!! I do apologize for forgetting the young man who walked me through the features of the car. Very professional and extremely knowledgeable. Finance was also spot on! More

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Thank you! Thank you Scott, Steve and Cole for all your help. Everyone was very helpful! We are very happy with our new lease! We will be back! Thank you Scott, Steve and Cole for all your help. Everyone was very helpful! We are very happy with our new lease! We will be back! More

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2017 Mini Countryman I contacted Knauz Mini after having no success at 2 closer dealerships. Rob Hill stepped up and made the model we wanted, available for a test drive. I contacted Knauz Mini after having no success at 2 closer dealerships. Rob Hill stepped up and made the model we wanted, available for a test drive. Ultimately we chose the 2017Countryman. Rob made the order & delivery process extremely pleasant, keeping us informed as the car was built and shipped from Europe. Special thanks to Cole Syslo, the resident Mini Genius at Knauz. Cole walked us through all of the Mini technology before we drove off in our new car. With our 48 years of car buying experience, Knauz definitely set the new gold standard. More

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Rob Hill, Steve Kwasman, and Cole Syslo Rock! Went in to re-up my lease with Mini...I'm on my third vehicle with Knauz MINI so you know the folks that run the show over there are awesome..Each tim Went in to re-up my lease with Mini...I'm on my third vehicle with Knauz MINI so you know the folks that run the show over there are awesome..Each time I have been to upgrade my vehicle, it has has be nothing less than a pleasure. This time around Rob Hill was my Sales contact. He reached out to me a month or so before I was due to come in introducing himself, and making sure he got to know my needs and made certain all of my questions were answered. Through the entire process Rob made my most recent experience at Knauz really amazing!..Did I mention we must have test drove at least 5 vehicles in that afternoon..We got there almost 45 minutes early for our 2pm appoint and closed the place down...Rob was great at explaining the nuances of each model we drove which really helps you keep all of the facts in check during such a whirlwind process of trying to decide what makes the most sense...Rob is a true professional, and very personable which made getting to know him a breeze. I would refer Rob to anyone I know..I had the pleasure of meeting Steve Kwasman during my first Knauz experience when he was at BMW..I signed my first contract with him...Having a familiar face to help the paperwork move along was a huge plus to the process, not to mention Steve's expert and frank advice was a welcome addition to the what would normally seem like a nebulous sea of paperwork facts and figures...He even took a second glance at my previously signed contract the next day, and realized he could do me one better and managed to drop my payment by a few bucks!..Thanks Steve!...The last part of the process was done in part with the MINI Genius Cole Syslo...Cole was extremely informative and was able to guide us through the in's and out's of our new on-board technology..As technology evolves, MINI certainly seems to harness the best of whats available and crafts a really great son-board system. Cole was instrumental in getting our phones set up on the blue-tooth system and showing us the ropes with the interface. He also has made himself available if we need revisit any of his very informative tutorial. All in all my now 6 years of bring a Knauz customer has been a very satisfying experience and I will continue to come back every time I am due for a new vehicle. Thanks Rob, Steve, and Cole!..Its been a pleasure!! S Scott More

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