Steve Knopf

The sales department led by Mike Freeman made the process easy and stress free. When we needed to purchase a new vehicle, we decided to stay with Martin Main Line Honda because of their excellent Service Dep easy and stress free. When we needed to purchase a new vehicle, we decided to stay with Martin Main Line Honda because of their excellent Service Department, which has always been kind, friendly, courteous, professional, competent, and fair. From check-in to diagnostics, communication with the customer, execution of the work order, to final checkout, everyone on the service team does their job very well! Kudos on building a great culture. More

by MAYLEGASP Verified Customer Verified Customer

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Hassle free purchase. Very professional service. I worked with Steve and he is outstanding. I highly recommend Martin Main Line. Very professional service. I worked with Steve and he is outstanding. I highly recommend Martin Main Line. More

by kupands Verified Customer Verified Customer

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Several staff aren’t good at responding (except Helena) and condescending regarding questions/concerns about functions and service matters in my new HR-V. (When you’re told that email is the best way to re and condescending regarding questions/concerns about functions and service matters in my new HR-V. (When you’re told that email is the best way to reach them and they still have answered in 3—10 days it is frustrating. This also is the same behavior for some phone calls. As new owners, we would have appreciated more than 10-15 minutes of a speedy tutorial (our son-in-law bought another make new car with all new technology and the dealer set up an hour tutorial for him to learn the features). I also am insulted that service was dismissive when I said the climate control system is not working well. They said they found no issues, yet we have to turn heat up to higher than 80 before it starts to get warm (after the car has been operating for 10 or more minutes, not with a cold engine). Then, it changes back to cool air after we’ve driven for a while, not what we wanted! Passenger side hardly gets warm air. This is after we tried all the suggested actions both from the manual and the service tech. What’s going to happen in the summer when we want a/c? Will it behave in the same undesirable manner? They need to have better follow-up and not just be incommunicado after they have made the sale. More

by sparky180 Verified Customer Verified Customer

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Worked with us on making a good fair deal on the car price and my trade in . No hassle price and my trade in . No hassle More

by rcsky777 Verified Customer Verified Customer

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I return to Main line Honda because of the excellent service and staff that move with a sense of urgency and care. service and staff that move with a sense of urgency and care. More

by TIENNEM Verified Customer Verified Customer

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Loved my experience at Mainline Honda! !! I was fortunate enough to meet Steve right away and he was the perfect match. He understood my needs and made the whole process so easy. !! I was fortunate enough to meet Steve right away and he was the perfect match. He understood my needs and made the whole process so easy. More

by megandangel Verified Customer Verified Customer

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This was my 5th car purchased there. Always happy with pricing, selection and staff professionalism Always happy with pricing, selection and staff professionalism More

by Elena Verified Customer Verified Customer

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I was treated very fairly and respectfully from everyone at mainline Honda. everyone was very accommodating, especially my salesman. at mainline Honda. everyone was very accommodating, especially my salesman. More

by rv.lynch76 Verified Customer Verified Customer

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Efficient, quick transaction, very easy doing business with them from start to finish. I also got a great rate that a competitor wasn’t offering for a 36 month loan. with them from start to finish. I also got a great rate that a competitor wasn’t offering for a 36 month loan. More

by kasstercula Verified Customer Verified Customer

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All the customer service reps are helpful and respectful. I like that they take time to advise me. I like that they take time to advise me. More

by Zeta1966 Verified Customer Verified Customer

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