Steve Kikta | Page 4

You have to watch all repairs. Quality and transparency are only under pressure. The service department is not user friendly. Quality and transparency are only under pressure. The service department is not user friendly. More

by michaeljkline Verified Customer Verified Customer

Report | Print

We scheduled an appointment for a regular service: oil change, filter, tire rotation, and checking fluids. The appointment was at 2:45; they took my truck at 2:26, and it’s now 5:30 and I still don’t have change, filter, tire rotation, and checking fluids. The appointment was at 2:45; they took my truck at 2:26, and it’s now 5:30 and I still don’t have an answer. The person who assisted me didn’t even have the courtesy to call me, even though when I arrived I told them I would be waiting for my truck on-site. Very poor service and bad customer attention. 11/10/25 More

by kelvingalue01 Verified Customer Verified Customer

Report | Print

Really great place art did us very well. Definitely will be back quality salesman with a down to earth attitude really great people. Definitely will be back quality salesman with a down to earth attitude really great people. More

by southside34491 Verified Customer Verified Customer

Report | Print

Anthony and the entire service department was amazing, I came in unannounced on a Saturday morning and they took care of me and my truck without making me feel like I was being an inconvenience. not too man came in unannounced on a Saturday morning and they took care of me and my truck without making me feel like I was being an inconvenience. not too many places or people left anymore. That would do something like that for someone. More

by dfritz3128 Verified Customer Verified Customer

Report | Print

Great service, great communication, honest, addressed my concerns, fixed what needed to be done , highly recommend concerns, fixed what needed to be done , highly recommend More

by nspaccarelli Verified Customer Verified Customer

Report | Print

Everyone was great and very kind. The service was quick & I enjoyed coffee & a donut. Great experience! Thank you :) The service was quick & I enjoyed coffee & a donut. Great experience! Thank you :) More

by Tationa Verified Customer Verified Customer

Report | Print

Nice people Steve Kikta did a great lob helping me with my truck. I am out state and he took care of the problem in a timely manner.Very pleased my truck. I am out state and he took care of the problem in a timely manner.Very pleased More

by dzielinski56 Verified Customer Verified Customer

Report | Print

Kept advised of time ,progress, has good waiting area good coffee and donuts, check out explained well good coffee and donuts, check out explained well More

by p.dane Verified Customer Verified Customer

Report | Print

The service rep was very receptive to my request “as weird as it was”. Wanted to upgrade infotainment to SQBR6 and enable the "Pass time while parked" section of the Play Store. This allows streaming wh weird as it was”. Wanted to upgrade infotainment to SQBR6 and enable the "Pass time while parked" section of the Play Store. This allows streaming while sitting at chargers. The EV tech completed the service and ALL IS WELL. More

by Alex Norwood Verified Customer Verified Customer

Report | Print

This is like the 4th survey I have submitted to either GM or Ferman Chevy and will be the same. This visit was my best visit. It was for a tire rotation and a Recall Notice. I was told by the service rep tha or Ferman Chevy and will be the same. This visit was my best visit. It was for a tire rotation and a Recall Notice. I was told by the service rep that it might take up to 4 hours or more for the recall fix. But with a little luck on my side it only took around 2 hours. They told me I was one of the lucky ones that there was no damage done and little more wrap and it was fixed. A small concern in regards to the tire rotation. Yesterday I got a jotice that one of my tires need air. When I pulled up to get air the info screen showed the front passenger tire needed the air. But when I checked the pressure it showed 41 not 31. So I checked all tires for their pressure and it actually was the rear passenger tire needed the added air. My question is, if the tires are rotated does the is there a reset needed on the info screen? More

by bvaughan53 Verified Customer Verified Customer

Report | Print