Steve Huber
Steve Huber at McKenzie Buick GMC
Refer Me

Steve Huber

Fixed Operations Manager

McKenzie Buick GMC

6500 Caroline St
Milton, FL 32570

Contact Me
4.4
13 Reviews
4.4

13 Reviews

Write a Review

13 Reviews of Steve Huber

March 20, 2025

Dealership Rating
Employee Rating

did good. i do not write reviews. mandatory reviews can cause a review to not be filled out More

by kj4rwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Windrow, Cortney Giles

Mar 23, 2025

McKenzie Buick GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 27, 2025

Dealership Rating
Employee Rating

Friendly staff that met every need that I wanted for a new vehicle and was able to get me the best deal possible! More

by ADAMMUNOZ93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Windrow, Mark Wallace, Cortney Giles, TYLER MOORE , Derek Tyler Brush

Feb 28, 2025

McKenzie Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

Dealership Rating
Employee Rating

So after understanding warranty companies and how they do not like to answer the phones. I might have got a little upset at the wrong people. It was alot going on at one time. I will admit 3 months of having More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cortney Giles, Kevin Cuevas , Trevor Marshall

Feb 17, 2025

McKenzie Buick GMC responded

Good Morning Mr. Bartlett, We apologize for the inconvenience Mr. Bartlett has encountered with his transmission replacement. When the vehicle was initially brought in for the transmission concern our service manager notified Kathy, Mr. Bartlett's advisor, and Mr. Bartlett there was and still is a national shortage of General Motors replacement transmissions and there was no ETA on when one would be available. Mr. Bartlett stated he would take his vehicle elsewhere to which our service manager replied, okay because the service manager knew there was no way we could get a GM transmission in a timely matter. Mr. Bartlett's service advisor spoke again with Mr. Bartlett and the customer decided to purchase an aftermarket transmission from a company called Whatever it Takes Transmissions to be installed by our dealership. The service advisor told Mr. Bartlett that the manufacturer cannot warranty aftermarket transmissions but will have a warranty from the parts supplier for 3 years 36,000 miles. The customer decided to continue with the repair using an aftermarket transmission. Upon receiving the transmission, the transmission was installed and the vehicle given back to the customer. Shortly thereafter the customer brought the vehicle back stating there was still an issue with the downshifting. At this point in time, Kathy Rogan was no longer with the company and our service manager took the issue to the aftermarket part supplier requesting they replace the transmission completely. They denied that request stating their warranty process is to try to repair the transmission before replacing. They sent a torque converter and gave a list to the technician of required steps to complete the process for the repair according to their warranty claims process. That was completed by their instruction and the vehicle given back to the customer. The vehicle was still not running correctly, and the service manager has reached back out to the parts supplier for further instruction. We are at the mercy of the parts supplier and their warranty process. Today we called the parts supplier and demanded they sent a new transmission. We understand Mr. Bartlett's frustation however the money for the transmission has been paid per the customer instruction to this aftermarket supplier and we are at their mercy to honor their warranty and follow their warranty claims process. I assure you Mr. Bartlett that we were on the phone just this morning with the supplier to try and get this issue resolved and will be in touch with you when we are able to get an answer from the supplier.

February 15, 2025

Dealership Rating
Employee Rating

My salesman (T. J.) has very friendly and knowledgeable. The finance department explained the process very well. More

by mwschmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHAEL HONISH , MICHAEL OBRIEN

Feb 19, 2025

McKenzie Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

Dealership Rating
Employee Rating

Mark and Tyler made my deal happen and also got me in the truck I wanted!!!! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wallace, MICHAEL HONISH

Feb 12, 2025

McKenzie Buick GMC responded

Ryan, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

February 01, 2025

Dealership Rating
Employee Rating

Vehicle is great service was great, process just took a little longer than anticipated. Negotiated items were resolved before purchase finalized. More

by rodfrieling0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Windrow, Mark Wallace, Matthew Brown, Cortney Giles , Chase Carroll, Joe Pyland

Feb 06, 2025

McKenzie Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Dealership Rating
Employee Rating

I had an 8:30 appointment. It was over an hour before anyone touched the vehicle. After it was eventually moved to the lift, it sat for another hour. I finally got my vehicle b More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2025

McKenzie Buick GMC responded

Rick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (850) 981-6458.

January 01, 2025

Dealership Rating
Employee Rating

It is a pleasant and welcoming place. Everyone is friendly. It did take long time More

by binniehughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Windrow, Cortney Giles , Chase Carroll, Not anemployee but Lisa is wonderful

Jan 03, 2025

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

Dealership Rating
Employee Rating

We were treated very well. The salesman and the man who offered the extended warranty. More

by MO6AND1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wallace, Matthew Brown , Trevor Marshall

Dec 21, 2024

McKenzie Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McKenzie Buick-GMC and we hope to see you again soon!

December 16, 2024

Dealership Rating
Employee Rating

We were very pleased with the dealership. We were not pressured and very well taken care of. More

by MO6AND1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Windrow, Mark Wallace, Matthew Brown , Justin Clark, Trevor Marshall

Dec 20, 2024

McKenzie Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

1

Dealership Inventory (158 Vehicles)

new 2025 GMC Sierra 2500 car, priced at $81,420
2025 GMC Sierra 2500
new
Red exterior
Automatic
Four-wheel Drive
used 2022 Volkswagen Jetta car, priced at $20,455
2022 Volkswagen Jetta
used
Rising Blue Metallic exterior
Automatic
Front-wheel Drive
new 2025 GMC Acadia car, priced at $48,175
2025 GMC Acadia
new
Black exterior
Automatic
Front-wheel Drive
used 2024 Volkswagen Atlas car, priced at $30,455
2024 Volkswagen Atlas
used
Silver Bird Metallic exterior
Automatic
All-wheel Drive
new 2025 Buick Envista car, priced at $25,730
2025 Buick Envista
new
Black exterior
Automatic
Front-wheel Drive
new 2025 GMC Sierra 2500 car, priced at $82,265
2025 GMC Sierra 2500
new
Black exterior
Automatic
Four-wheel Drive