Steve Hennecke
Steve Hennecke at Molle Toyota

Steve Hennecke

New Car Sales Associate

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

not yet
rated
186 Reviews

With more than 45 years of automotive experience, Steve has worked for Molle Toyota for the past 15 years and with Toyota a combination of 18 years. A Kansas City native, Steve is a loyal and true Kansas City Royals baseball fan.

not yet
rated

186 Reviews

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Specialties & Trainings

Toyota Certified Sales Consultant

Employee Video

186 Reviews of Steve Hennecke

January 13, 2022

Dealership Rating
Employee Rating

This is our third vehicle from Molle and each transaction has been an absolute pleasure. More

by J.RUIZ7264
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Aubrey

March 10, 2021

Dealership Rating
Employee Rating

Steve was a pleasure to work with. I will be sure to call him if I ever need another Toyota in the KC area. I'll be sure to tell all my coworkers about him and the dealership More

by gene.cloninger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience with Steve. Have a lovely day!

March 04, 2021

Dealership Rating
Employee Rating

My leased car took 3 plus hours to get taken care of. I was promised 1 1/2 hours. I was not happy. Overall, I like the dealership. More

by KRJORG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Schaffer

Mar 08, 2021

Molle Toyota responded

We want to extend our apologies that this happened to you, but would like to thank you for bringing this to our attention. We look forward to providing an improved experience on your next visit. Best wishes.

Mar 08, 2021

KRJORG responded

Thank you! Kurt

February 06, 2021

Dealership Rating
Employee Rating

Friendly, professional, very knowledgeable and will go out of their way to answer every question(s) you may have. Entrance and exits are well marked. Facility is clean and neat. More

by DAVIDPETERSON0700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Laffoon

Feb 08, 2021

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

January 09, 2021

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Employee Rating

I had my car service for I have had it for 6 months. I I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my b More

by CHILI66062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Seaman, Rick Laffoon , Rick Gannon, Monty Knight, John Sanson

Jan 11, 2021

Molle Toyota responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager has reached out twice and left a message both times. I noticed you have listed/rated several employees from different departments on this review. Monty and Jim are not in new/used sales or service. Could this be a mistake, please reach out so we can look further into this. We hope to hear from you soon.

Jan 13, 2021

Molle Toyota responded

Thank you for reaching back out. I will certainty pass this message along to our service manager Jordan Darby. Thank you for removing some of the employees that were rated in this review. The low ratings effect their individual scores for our dealership. We strive to provide each guest with top notch customer service and we truly apologize that you did not get that.

Jan 12, 2021

CHILI66062 responded

No one has called me or left me a message. Monty & Jim must be managers, because on the survey it showed 3 managers, but no department. So I have no problem taking Monty & Jim off the review. But again no one has called or left me a message. My phone # is 913-633-4168, they have my wife's # on the invoice and she did not say that anyone called or left her a message.

December 22, 2020

Dealership Rating
Employee Rating

Very pleasant facility very clean. People are very polite I am very helping. I felt no pressure and no corrasion. I actually had a very good time buying my steprunner. More

by ORTELLA.WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Gene White

Dec 22, 2020

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

December 11, 2020

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Employee Rating

We have purchased four Toyotas from Molle over the years, and they are always extremely easy to work with, professional, and courteous. Everyone is very friendly and helpful! More

by AMMCNEAL2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

November 05, 2020

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Employee Rating

Best buying experience ever! Thank you Molle Toyota for a great deal on my awesome Highlander! Everyone was so nice and very helpful! Great job! More

by SKEMPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Henston, Darnell Johnson , Langdon Douglas, Bob Field

Nov 05, 2020

Molle Toyota responded

Thank you for your business and for the kind words about our sales team! Congratulations on your new vehicle and have a wonderful day!

November 01, 2020

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Employee Rating

Steve Hennecke is the best sales person! We've bought several cars from Steve. The process was quick and easy. No pressure, will get answers to tough questions and looks for the best price - he saved us More

by TOMROOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Herder, Rick Laffoon , Rick Gannon, Bob Mathis

Nov 02, 2020

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

September 29, 2020

Dealership Rating
Employee Rating

Seamless experience and great customer service. Very quick turnaround on finance and other formalities. I bought my new Audi Q7 from Molley Audi couple of months back. Geart service there too. More

by PRADHAN_BISHWAJIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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