Steve Hainline
Steve Hainline at Tom Peacock Cadillac

Steve Hainline

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Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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7 Reviews
not yet
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7 Reviews

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7 Reviews of Steve Hainline

June 03, 2024

Dealership Rating
Employee Rating

The easiest buy experience I’ve ever had. Hats off to Daniel and the sales team for making this an exceptional buying experience. I’ll never buy a car from another dealer. More

by wheelerdj_80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Enriquez

Jul 19, 2024

Tom Peacock Cadillac responded

Thank you for sharing your exceptional buying experience with Daniel and our sales team at Tom Peacock Cadillac. We are thrilled to hear that we made the process easy for you. We truly appreciate your loyalty and look forward to assisting you in the future. Drive safely and enjoy your new vehicle! Sincerely, Steve Hainline | General Manager | 281.443.7700

April 05, 2024

Dealership Rating
Employee Rating

muy mal el departamento de servicio no lo recomiendo 👎🏻👎🏻👎🏻👎🏻🙀🙀😱😱🏃‍♂️🏃‍♂️🏃‍♂️🏃‍♂️ muy malo no sirve ese departamento More

by Miguelazcona01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 09, 2021

Dealership Rating
Employee Rating

Worked well into the evening to get the deal done. Kept in contact and communication through the entire process. Had an issue with a rim, was replaced and corrected immediately. More

by Lclenoir1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Bennani

May 10, 2021

Tom Peacock Cadillac responded

We appreciate you taking the time to leave us this feedback! We are happy to hear about your positive experience at Tom Peacock Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Steve Hainline | General Manager | 281.443.7700

April 17, 2021

Dealership Rating
Employee Rating

Very friendly perfect service thanks too Freddy and the rest of the team 10/10 I would recommend you get a car from here ASAP ! More

by Keelan Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Paxton , Walt Thomas , Freddie Powers

Apr 20, 2021

Tom Peacock Cadillac responded

Thank you so much for the nice review, Keelan! We really appreciate this feedback and I'll be certain to share your compliments with Freddy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Steve Hainline | General Manager | 281.443.7700

March 23, 2021

Dealership Rating
Employee Rating

Lousy - I basically told them I was ready to write them a check for the car I wanted and they didn't even follow up. I bought a better car at a better dealership. More

by dmz.72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 24, 2021

Tom Peacock Cadillac responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Steve Hainline | General Manager | 281.443.7700

January 21, 2021

Dealership Rating
Employee Rating

I was very pleased with my dealings with Tom Peacock Cadillac. My Salesperson, Boris Ackerman, was very knowledgeable and helped me understand what I was buying. Never did I feel pressured and I can More

by In Lake Jackson, TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Boris Ackerman, Alex Hinojosa

Jan 21, 2021

Tom Peacock Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Steve Hainline | General Manager | 281.443.7700

November 14, 2020

Dealership Rating
Employee Rating

I went from San Antonio to Tom Peacock to buy a used Highlander that I had discussed for 3 days w Tiffany Aguirre. My financing was approved and a time set up to meet at dealer to purchase. As I got to More

by Leanne Reynes
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Walter Dillard , Tom Peacock, Tiffany Aguirre

Nov 17, 2020

Tom Peacock Cadillac responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Steve Hainline | General Manager | 281.443.7700

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