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Dealership Experience
28 yrs, 4 mos
4 Reviews of Steve Gravel
August 27, 2019
Service department Scale of 1-5, this service department gets a 0! The service manager has no customer service qualities. Canceled my “service agreement” 6 months into m Scale of 1-5, this service department gets a 0! The service manager has no customer service qualities. Canceled my “service agreement” 6 months into my lease, because of the rudeness of the service manager. More
by Ufcw@local1445
March 26, 2019
2019 Pilot I spent the majority of my day with Dan at the dealership. By the end of our time together I felt like I had left with a new trusted friend. Dan is kn I spent the majority of my day with Dan at the dealership. By the end of our time together I felt like I had left with a new trusted friend. Dan is knowledgeable, professional, honest, and I could see after a short time, he was not going to lead me in the wrong direction. His humility and genuineness proved to me that I wasn’t dealing with a stereotypical “car salesman”. He’s a good guy. I’d recommend him to everyone. Where Dan left off Steve Gravel in service/operations picked up and was professionally versed in all things Lundgren. Steve is etremely knowledgable and went above and beyond to answer any and all of my service inquiries. More
by Kcushing
Other Employees Tagged: Dustin Johnson, Dan Roskidany
December 13, 2018
Lundgren Long Time Customers We have been 36 year customers of Lundgren Honda from their Worcester days on Main Street and Mr Lundgren (Father) himself to his sons. Always have b We have been 36 year customers of Lundgren Honda from their Worcester days on Main Street and Mr Lundgren (Father) himself to his sons. Always have been treated fairly both in our purchases and through their service department. Their staff has always been helpful and accommodating and if and when needed, a Lundgren family member is always available for discussion. Wish all businesses were run this way, Paul and Shirley More
by Shirley & Paul
Other Employees Tagged: Matthew Racine , Gail Fitzpatrick, Dustin Johnson, David Marcoux
May 17, 2018
Best service department I’v ever been to I travel for work and my schedule is tight. Lundgren Honda has always worked with me on servicing my Civic so it doesn’t cause scheduling conflicts. T I travel for work and my schedule is tight. Lundgren Honda has always worked with me on servicing my Civic so it doesn’t cause scheduling conflicts. Their service is outstanding and wouldn’t consider going anywhere else. I bought my last two Civics from Lundgren and have had them service my last 3 cars. More
by snartowt
Other Employees Tagged: Jimmy Casiano, Gail Fitzpatrick, Eric Lucas
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