Westbury Jeep Chrysler Dodge RAM SRT

Had my brand new 2026 Ram for 3 months; it’s now been sitting with service for 3 weeks… Zero clue by service when the part will come in. After 2 weeks they tell YOU to call Chrysler customer care to expe sitting with service for 3 weeks… Zero clue by service when the part will come in. After 2 weeks they tell YOU to call Chrysler customer care to expedite YOUR own part. And when you do call they create a case, but then days go by & you don’t hear from anyone. Also, took me a week to get a loaner. Told me they didn’t have any (their selling point is they have loaners when you get a car from them). When I went to pick up my loaner there was 20 cars there (ram’s included which I didn’t get, so they had cars to be loaned out). No idea when my part will come in to fix my brand new truck. Shop elsewhere. More

Used this dealership several times and been leasing and buying the Dodge and Ram brand for 25 year and Westbury is by far the best worked with salesman Mike Goldberg and he is fantastic has great knowledge buying the Dodge and Ram brand for 25 year and Westbury is by far the best worked with salesman Mike Goldberg and he is fantastic has great knowledge of vehicles and is a total Gentleman straight forward old school whole transaction was smooth More

We were very pleased with our buying experience at Wesbury Jeep. All of the staff was professional and helpful, and our salesperson, Behi, was fantastic. He did not pressure us and he respected our kn Wesbury Jeep. All of the staff was professional and helpful, and our salesperson, Behi, was fantastic. He did not pressure us and he respected our knowledge and experience with past purchases as well as with the Jeep Wrangler Sahara (in Mohito green) that we had our eye on from the start. Behi was very responsive to questions both at the dealership and away. He even stopped by our house for a follow-up. Compared to other dealerships (non-Chrysler/Dodge/Jeep/Ram), our experience with Westbury Jeep was superior. More

Angelina Wilson worked very hard to get me a good deal and even though there was a misunderstanding on my part she delivered the car to my house. I would call that above and beyond excellent service. and even though there was a misunderstanding on my part she delivered the car to my house. I would call that above and beyond excellent service. More

Absolutely AMAZING people to work with love both Eric and Matt they make it all happen all the way to receiving your beautiful car. Matt they make it all happen all the way to receiving your beautiful car. More

On September 3rd 2025, I Purchased a 2023 Promaster from Westbury Ram. I was OK with the purchase price, But was BLINDSIDED by the Manditory "Negotiable"vehicle protection package. In the contract it clearl Westbury Ram. I was OK with the purchase price, But was BLINDSIDED by the Manditory "Negotiable"vehicle protection package. In the contract it clearly states this package is NEGOTIABLE, but was told that it was NOT NEGOTIABLE. This protection packace included iterior protection and a paint sealant both of which were NEVER applied due to time constraints. It also included car washes (This vehicle will not fit through a car wash) and oil changes for I belive a year. I live 306 miles away from dealer but was not allowed to drop this package that was of NO VALUE to me AND WAS NEVER APPLIED anyway. Today, 4-14-26 responsing to a letter from them I was offered a Extended service contract for 4 years/ 48,000mi. Was pressured to buy TODAY, with the caviot that I had 30 days to cancel. Was assured this plan through Zurrick was honered at ALL Mopar dealerships. I called every Mopar dealer within 50 miles of home. NONE of the Mopar dealers I called would accept the Warranty they were pushing me to buy. Westbury Ram did in fact violate (NY STATE Traffic Law 417-A) by not disclosing this vehicle was previously used as a RENTAL vehicle as indicated on its Carfax report. The slick talking manager who called me today about this review wanted to know why I waited 7 months to express my displeasure. ANSWER, I relpied to an email from the General Sales Manager welcoming me to their family of customers. I did infact express my displeasure of being forced to pay for the "Protection Package " to the General Manager on September 9th, 2025, just 9 days after buying this vehicle to which no reply came. I will be reporting these items to the State of NewYork and the Better Business Bureau. Beware Westbury Ram has good cars, good prices. The only thing lacking is INTEGRITY & HONESTY!! More

Sales representative Mike Goldberg was friendly honestly and not pushy. It made my my experience there enjoyable and convenient. and not pushy. It made my my experience there enjoyable and convenient. More

Westbury Jeep is an exceptional dealership ! This is the second time I bought a car and the team worked very hard for me . Eric Rivera is an outstanding individual who works to make any situatio This is the second time I bought a car and the team worked very hard for me . Eric Rivera is an outstanding individual who works to make any situation work out … no matter the challenge. Cosmo - finance dept runs numbers to meet your finances. I am so happy I choose this dealership because I have dealt with other dealerships who don’t add up to the professionalism and proactiveness that Westbury jeep brings . They make magic happen !! More

I received an excellent deal with professionalism, courtesy, and quickness. Behi made the process easy and dare I say pleasant! courtesy, and quickness. Behi made the process easy and dare I say pleasant! More