Steve Garcia | Page 12

Still haven’t even called me to set up appointment after ordering part. Probably never even ordered it. Horrible experience. Took forever at the dealership. And now it’s been weeks since my appointment. Wit ordering part. Probably never even ordered it. Horrible experience. Took forever at the dealership. And now it’s been weeks since my appointment. With no follow up. I don’t know who the rep was. More

by bormannjon Verified Customer Verified Customer

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I would like to highly recommend this dealership and all the friendly staff as well. Everything went really smooth with financing and my Salesman took very good care of me and answered all my questions. T the friendly staff as well. Everything went really smooth with financing and my Salesman took very good care of me and answered all my questions. Thanks again for the superb service!! More

by locabean Verified Customer Verified Customer

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My service appointment went smoothly, My service assistant was friendly and helpful. I am pleased with my experience and will continue using Advantage for my auto needs. assistant was friendly and helpful. I am pleased with my experience and will continue using Advantage for my auto needs. More

by Klsenese Verified Customer Verified Customer

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The service worker was was knowledgeable and explained exactly what was being do to my car. They even checked for things that I wasn't aware needed to be checked, which was a huge plus. exactly what was being do to my car. They even checked for things that I wasn't aware needed to be checked, which was a huge plus. More

by shantak07 Verified Customer Verified Customer

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I got there a little late than my scheduled time. They were understating still gave me amazing service. Car was shown and explained to me. Switched from another brand of car to Chevrolet and I’m regrettin were understating still gave me amazing service. Car was shown and explained to me. Switched from another brand of car to Chevrolet and I’m regretting waiting that long. More

by ericafig2181029 Verified Customer Verified Customer

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My salesman Deshawn was amazing he knew what I wanted ans how much I could spend ans he got me a good deal he was awesome how much I could spend ans he got me a good deal he was awesome More

by quinl29 Verified Customer Verified Customer

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Great price on my new Chevy truck. I traveled from Iowa 2 1/2 hours away because my local dealers couldn't match the price or come anywhere close. Had a few hiccups but the management team worked through it 1/2 hours away because my local dealers couldn't match the price or come anywhere close. Had a few hiccups but the management team worked through it to show they wanted my business in the future. I would go back when I'm looking for another vehicle. I would recommend them. More

by tll66 Verified Customer Verified Customer

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It's been an overall Bad new truck buying experience. I drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to drove 2 1/2 hours to test drive the truck. They knew I was coming and the truck had a foot of snow in the back and had to wait 20 minutes for them to get it ready. The salesman thought I was only going to drive it around the parking lot so I had to wait 10 more minutes for him to get a license plate. I decided to buy and emailed the salesman questions and he wouldn't email back. My biggest question was the interest rate which I didn't find out until I arrived to get the truck. The finance guy Tom told me 4% was the best he could do. I was upset and 1/2 hour later it he could get me 2.99%. I eventually got a 1.9% loan from my local credit union. Don't get financing from them. Have it ready to go before you buy. I've read several bad reviews about problems with high interest rates. Seems quite a bit shady. The kicker is they raised the price of truck by close to $800 from the purchase price I was quoted until the signing which I didn't notice until days later. I was distracted thinking about the interest rate and forgot to double check it. I've emailed trying to see if they honor the original purchase price but the new car sales manager Mike won't email back. The only reason I bought from Advantage was because of the price and color of the truck. I could have got the same deal at Ron Westphal Chevy as far as price but not the color. They seemed extremely professional and I would highly recommend them unlike Advantage Chevrolet of Hodgkins. I thought because of their size they would be excellent to work with. I was wrong. Get the best price from them and shop around to other dealers. I can't believe the owners would be proud of changing a purchase price at the signing of a contract taking a few hundred dollars more from a customer. I was too trusting. On a good note. Ask for Ron Grenfell. He seems like a very good salesman. I think had I dealt with him my review would have been far better. Since I highly doubt Advantage will stand behind their original purchase agreement I can only leave an honest review and contact GM customer complaint department. On a comical note the sales manager Mike sent me to letters for me to give all excellent marks to GM for a $25 gift card. So if you ever wonder why there are so many 5 stars it could be because of that. More

by tll66 Verified Customer Verified Customer

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I just felt they all were just going from one person to another and not giving the customer the time coverage of the car i wss buying for the money i paid didnt know more then half of the way things in ca another and not giving the customer the time coverage of the car i wss buying for the money i paid didnt know more then half of the way things in car worked. More

by debrad0429 Verified Customer Verified Customer

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I think they really gave me a good deal on a nasty winter day! Traded in my 2015 Equinox with 176,000 miles on it. Bought a brrand new loaded 2021 Equinox for $28,000 out the door with 0% financing for 5 yea day! Traded in my 2015 Equinox with 176,000 miles on it. Bought a brrand new loaded 2021 Equinox for $28,000 out the door with 0% financing for 5 years. The whole process took less than 3 hours. Salesman was quick and efficient. This is my 2nd vehicle I've bought from Advantage Chevrolet and I appreciate the way they do business! Quick and easy! Thanks! More

by jamesulb Verified Customer Verified Customer

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