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Steve Galbraith
Steve Galbraith at Joseph Buick GMC

Steve Galbraith

Service Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Steve Galbraith

July 05, 2025

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Employee Rating

Recently got an oil change and tire rotation. Waiting room well equipped. Funny thing happened though; my keys were lost! Had everybody searching for them. Made my day! More

by bhoward28702
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Recommend Dealer
Yes
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Jul 05, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

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Friendly staff and quick service. Very helpful accurate employees attention to detail reasonably priced oil change More

by BSIC1531
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Recommend Dealer
Yes
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Jul 03, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

June 24, 2025

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Great job to the young man that helped me get my car that I love More

by kaybrooksbank1961
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Yes
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Jun 24, 2025

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

June 15, 2025

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Just great service anything I come for any appointment. They remember my name and what needs to be done without looking my info up. More

by LEOATL.IR
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Recommend Dealer
Yes
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Jun 15, 2025

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

June 08, 2025

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Service department is always clean. Staff polite and friendly. Waiting area is well appointed and comfortable More

by p.feldhaus
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 21, 2025

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Joseph GMC didn't perform the service that was promised to me. I want be back. Some of your service employees was not properly trained or didn't care. More

by PATBOLDENSR55
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 24, 2025

Joseph Buick GMC responded

Pat, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 19, 2025

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Employee Rating

Great people. . honest and fair! Lowest prices on cars every time.. Colt, Alex, Chris....and in service Tommy and Terry and A + ........... best in town! S More

by STEVECARUSO777
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 19, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

May 02, 2025

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Good, timely service. As long as service continues to be stay consistent at a fair price, I'll continue to return. More

by JIMNIEHAUS
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Recommend Dealer
Yes
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May 02, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

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Employee Rating

Smooth process. Dennis was very helpful through the whole process. Everyone that assisted us was nice and helpful. More

by DIERKSENJED74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Chris Townsend

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May 01, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

April 24, 2025

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Tommy Johnson great service rep courteous helpful honest he has a great presentation one of the I have seen.Keep up the good work Tommy J. More

by JWILSON_221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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