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Steve Frazier
Steve Frazier at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Steve Frazier

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Steve Frazier

October 19, 2024

Dealership Rating
Employee Rating

Sales rep (Steve) was easy to talk to, listened to what we were looking for and didn't try to sell us on something. Found one we were interested , handed us the keys and told us to take it for a drive. Fe More

by gabradshaw
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I'm glad to hear that Steve made your visit at James Wood Chevrolet Buick GMC Decatur enjoyable and that you found a vehicle you were interested in. I appreciate your feedback regarding the trade-in offer and the financing process, as I always strive for improvement. I look forward to the opportunity to assist you again in the future when you're ready for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 08, 2024

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Employee Rating

I would definitely recommend this dealership to anybody buying a vehicle. Steve was a outstanding salesman More

by Rockyam74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We are thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Steve was able to assist you in finding the perfect vehicle. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2024

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Employee Rating

Steve is a great salesman to work with. Took care of me in and out no problems. I'm a happy with my new truck. More

by samlara1713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I'm thrilled to hear that you had a great experience with our team and that you’re happy with your new truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide top-notch service, and it’s wonderful to know that Steve took great care of you. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 24, 2024

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Employee Rating

This is the second truck I have purchased from Steve and James Woods Decatur. The process is easy they keep it simple and are a pleasure to deal with. More

by NICK.V.CAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Sam Lara , Dane Shelton

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Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck purchase, and for taking the time to share your positive experience with us, Nick! We're thrilled to hear that Steve and our team made the process easy and enjoyable for you. We look forward to assisting you with any future automotive needs. Drive safely and enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 23, 2024

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Employee Rating

My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco More

by sdmathis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Dustin Stachowiak

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Jun 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 21, 2024

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Employee Rating

Overall a very positive experience. Straight forward and honest approach to a deal. I would buy from them again. More

by michaelmc199
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I am thrilled to hear about your straightforward and honest experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 09, 2024

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Employee Rating

great place to do business it was easy and fast landon was a blast to work with More

by tanner_dobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Landon East

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Jun 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We're thrilled to hear you had a seamless and quick experience at James Wood Chevrolet Buick GMC Decatur. Landon will be delighted to know he made your car-buying journey enjoyable. We appreciate your support and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2024

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Employee Rating

Very nice people and they have great customer service and they explain everything to me to wear I could understand More

by BRYON.WICKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Cathy Spurgeon

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Jun 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I am thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on excellent customer service and making sure our customers feel informed. I appreciate your kind words and look forward to assisting you in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 18, 2024

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Employee Rating

Steve Frazier at James Wood made our buying experience incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with. More

by cbyronb32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr, Chad Huddleston

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May 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I'm thrilled to hear that Steve and our team at James Wood Chevrolet Buick GMC Decatur made your buying experience easy and enjoyable. I strive to provide exceptional service and care to all our customers. Looking forward to working with you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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Employee Rating

100% the best trade in price the best sales person Steve Frazer the best help getting things organized and the fastest to get ready to take home More

by cody.conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stachowiak

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Cody! We're thrilled to hear you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Steve will be delighted to hear your kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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