Steve is sooo nice and professional.
Everyone was so nice and welcoming. Definitely told everyone abut this dealership.
Everyone was so nice and welcoming. Definitely told everyone abut this dealership.
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by stayreadynailsacademy
Sep 20, 2024 -
Tom Peacock Cadillac responded
Thank you for your wonderful review! We are thrilled to hear about your positive experience at Tom Peacock Cadillac. Our team takes pride in providing a welcoming and professional environment, and it's great to know you felt that during your visit. We appreciate you spreading the word about us and look forward to seeing you again!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
Tom Peacock Cadillac is a phenomenal dealership that
really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in s
really cares about their customers. I just want to say thank you for all the awesome customer service I received this past week, from Mr. Alvis in service to my sales specialist Ms. Jones as well as Mike in finance and Steven. Upper management also checked in with us to make sure we were receiving great service. We felt very warm and welcomed. Thank you Mr. Thomas for going the extra mile. What an amazing team!
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by ER
Jul 19, 2024 -
Tom Peacock Cadillac responded
Thank you so much for your 5-star review! We are delighted to hear about the exceptional customer service you received from our team, including Mr. Alvis, Ms. Jones, Mike, Steven, and Mr. Thomas. At Tom Peacock Cadillac, we strive to provide a warm and welcoming experience for all our customers. We truly appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing Tom Peacock Cadillac!
Sincerely, Steve Hainline | General Manager | 281.443.7700
Bought a Yukon Denali and the process was smooth.
Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Willia
Had a few hiccups after the purchase but the dealership worked with me and we got most of it all taken care. Would recommend working with Mike Williams and Carlos Alonso.
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by joelresendez79
Jul 17, 2024 -
Tom Peacock Cadillac responded
Thank you for your feedback! We're glad to hear that your experience buying a Yukon Denali at Tom Peacock Cadillac was smooth overall. We appreciate your understanding regarding the hiccups after the purchase and are pleased that our team was able to assist you in resolving those issues. Your recommendation means a lot to us! If you need anything further, please feel free to reach out. We look forward to serving you again!
Sincerely,
Steve Hainline | General Manager | 281.443.7700
I’ve never purchased a car by myself so these guys very
well could have taken advantage of me. Instead, they went way above and beyond anything I could have ever dreamed of. Why? No idea other than they’re
well could have taken advantage of me. Instead, they went way above and beyond anything I could have ever dreamed of. Why? No idea other than they’re good guys who work at a dealership with good values.
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by Elysianyc
Other Employees Tagged:
Arber Neziri
Mar 30, 2021 -
Tom Peacock Cadillac responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
Steve Hainline | General Manager | 281.443.7700
Lousy - I basically told them I was ready to write them a
check for the car I wanted and they didn't even follow up. I bought a better car at a better dealership.
check for the car I wanted and they didn't even follow up. I bought a better car at a better dealership.
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by dmz.72
Mar 24, 2021 -
Tom Peacock Cadillac responded
Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Steve Hainline | General Manager | 281.443.7700