Steve Endress
Steve Endress at Transwest GMC Isuzu
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Steve Endress

Service Advisor

Transwest GMC Isuzu

7911 E 96th Ave
Henderson, CO 80640

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4.1
27 Reviews
4.1

27 Reviews

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27 Reviews of Steve Endress

April 13, 2025

Dealership Rating
Employee Rating

The service at Transwest is always outstanding. The communication is up to the minute and the job is always done in time as promised for the quoted price. More

by SCHAFER0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Transwest GMC Isuzu responded

We are so glad to have been able to serve you, schafer007. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Thank you for your business. Sincerely, The Transwest Team

April 02, 2025

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Employee Rating

The team at trans West GMC are an awesome bunch of people they always greet me with a smile. They’re always fast with their service and very very courteous and explaining everything to me and what they did a More

by DEMLING4MTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Berry, Michelle Cline, Johnny Fernandez , Mathew Lane

Apr 03, 2025

Transwest GMC Isuzu responded

Thank you so much, Demling4mtn! We're glad our friendly and helpful staff exceeded your expectations! Thanks for sharing your experience with our sales and service teams! We appreciate your business. Transwest GMC

January 21, 2025

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Employee Rating

Stephen and his crew are the greatest. They take excellent care of my vehicle. Highly recommended More

by Rockking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez

Jan 31, 2025

Transwest GMC Isuzu responded

So glad to hear it, Rockking! Johnny and Steve are among the best at helping our customers with their service needs. It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Thank you for your business. The Transwest GMC Team

January 16, 2025

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Employee Rating

Working with Gabe Molina is always a pleasure, he’s truly awesome. Transwest has taken very good care of us on our many vehicle purchases over the years. More

by Brian Palizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Transwest GMC Isuzu responded

We think Gabe is pretty amazing too, Brian! He takes the time to learn every detail of the individual units, then compliments that by taking the time to learn exactly what each customer is looking for before he guides you to the perfect unit for you. Thanks for the great review (and all the referrals!) Transwest GMC

January 08, 2025

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Employee Rating

They were slow. I was there 4 hours for an oil change and software update. That was WITH an appointment. Everyone was friendly though. More

by JPOE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Transwest GMC Isuzu responded

Thank you for taking the time to leave us a review, Jpoe5. We appreciate your honest feedback in understanding your service experience. Please reach out if there's more you would like to share with our team. It's our goal to exceed expectations every time. Transwest GMC

December 01, 2024

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Employee Rating

Great communication & service by the service writer Steven. Provided the necessary repairs and confirmed all recalls were up to date. More

by GENE.DAMRON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Langhorst

Dec 02, 2024

Transwest GMC Isuzu responded

We are so glad to have been able to serve you, Gene! Thanks for sharing your experience. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, Transwest GMC

November 14, 2024

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The service department always provide friendly and exceptional service. All the advisors are king and make you feel comfortable while you are waiting for your vehicle. More

by RFRASER346
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Nov 18, 2024

Transwest GMC Isuzu responded

That's always a bonus! We're glad we could get you taken care of, Rfaser346, and hope to continue working with on all you service, parts, and sales needs! Transwest GMC

October 03, 2024

Dealership Rating
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Waited for hours to get oil change & when I spoke with manager I was told they couldn't perform any service & didn't even try to contact me so I don't have to wait that long. More

by Kaihankhan927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johnny Fernandez

Oct 04, 2024

Transwest GMC Isuzu responded

Kaihankhan927. we are so sorry about your experience and the frustration this caused. I would like to talk to you and hear more about your experience. Here is my contact information. Please call me at your convenience. Barrett Shipman Transwest GMC Service Manager 720-322-7212

September 05, 2024

Dealership Rating
Employee Rating

Very friendly and professional staff. Bought a new truck from Michelle, both my wife and I enjoyed working with her. She took plenty of time to explain the purchase thoroughly and then More

by DARYL_HOFFMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Cline

Sep 06, 2024

Transwest GMC Isuzu responded

Thanks for the thoughtful review, Daryl. We love Michelle, too! Her knowledge and experience sets our team members apart from other dealerships! Thank you for your business. We're excited to work with you again! Transwest GMC

September 03, 2024

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Employee Rating

The Transwest service department has been very difficult to work with. Scheduling is a huge issue. No one communicates and the answer to me as the customer is always no. The service manager did make a hu More

by DERRICK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2024

Transwest GMC Isuzu responded

Derrick, we would like to apologize for your previous experience. We know this has been very frustrating. We believe our Service Department is heading in a new direction. We've tried to ease the inconvenience while your truck was in the shop and found the part needed to get you back on the road quicker. If you have concerns, please don't hesitate to reach out Barrett Shipman Transwest GMC Service Manager 720-322-7212

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